Online shopping in UK fails with access denied
For clarity, I am based in the UK trying to shop from the co-op supermarket which is based in the UK.
I am getting an access denied message with shop.coop.co.uk, but not with any other UK online shopping site.
I have tried all the usual suggestions like reboot, clear cache, remove proxy, and I do not have VPN.
I have downloaded the html of the message, and taken a screenshot of it as shown below. Looking into the html, there are references to Incapsula, which may suggest where the problem lies?
This problem started when I had to change my Virgin Media hub from Super Hub 2 to Hub 4 around July last year.
One suggestion that is often made is to delete cookies. However it is not clear which cookies may be relevant.
Any ideas on how to identify the source of this issue will be most welcome.
Geoff
Modified by Geoff
All Replies (3)
I get that error because I'm in the US, but you failed to mention if you're in the UK
Thank you jonzn4SUSE for your comment. I have edited the question, so I hope that is clear now. Please do let me know if any other information might be useful to include in the question.
Geoff said
For clarity, I am based in the UK trying to shop from the co-op supermarket which is based in the UK. This problem started when I had to change my Virgin Media hub from Super Hub 2 to Hub 4 around July last year.
Doesn't appear to be a browser issue to me. What happens in other browsers? Test by connecting your computer to your phones hotspot or some other public wifi and see what happens. Also see where you are using this. https://www.where-am-i.co/
Modified by jonzn4SUSE
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