Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

stuck

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

talnirrr
talnirrr
more options

hi. i did Updated Version yesterday to 29.0 version and from this moment the website all the time stuck and its take a few sec until it continue to load the website before i did the update its not happen i did restart Firefox but it is dident help i'll hope u can help me to fix this thank you

hi. i did Updated Version yesterday to 29.0 version and from this moment the website all the time stuck and its take a few sec until it continue to load the website before i did the update its not happen i did restart Firefox but it is dident help i'll hope u can help me to fix this thank you

All Replies (2)

Moses
Moses
  • Moderator
more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See: