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I want to change my password on email account, but the phone number has been changed and it keeps going to the old one.

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  • Last reply by jpa8086

mslone6
mslone6
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when trying to change my password, it goes to a phone number. This phone number has been changed, how can I input it? Would like to reset password for email account to my old password.

when trying to change my password, it goes to a phone number. This phone number has been changed, how can I input it? Would like to reset password for email account to my old password.

Chosen solution

That depends on your email provider - the people who gave you your email address - which is probably not Mozilla. Contact them and find out if they have another way you can reset your password.

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jpa8086
jpa8086
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Chosen Solution

That depends on your email provider - the people who gave you your email address - which is probably not Mozilla. Contact them and find out if they have another way you can reset your password.