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i have downloaded webmail add blocker for firefox and now youtube doesn't show the pictures..help

  • 5 replies
  • 2 have this problem
  • 9 views
  • Last reply by avwood

avwood
avwood
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I have downlaoded webmail add blocker for Firefox so I can get rid of the right hand ad pane in hotmail (Outlook) That works fine but now many of the videos in youtube will not show a picture although I can hear the sound.

Is my prolem that I have downloaded add blocker as everything worked fine beforehand. If so, how do I get rid of the problem? Uninstall add blocker? How do I do that?

Please help me. I am old and not great at computers. My stress levels go up when it is not working properly.

I have downlaoded webmail add blocker for Firefox so I can get rid of the right hand ad pane in hotmail (Outlook) That works fine but now many of the videos in youtube will not show a picture although I can hear the sound. Is my prolem that I have downloaded add blocker as everything worked fine beforehand. If so, how do I get rid of the problem? Uninstall add blocker? How do I do that? Please help me. I am old and not great at computers. My stress levels go up when it is not working properly.

Chosen solution

Make sure that your ads block not blocking images.

Goto > Tools > Options > Content

  • Check > "Load image automatically"
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All Replies (5)

iamjayakumars
iamjayakumars
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Chosen Solution

Make sure that your ads block not blocking images.

Goto > Tools > Options > Content

  • Check > "Load image automatically"
avwood
avwood Question owner
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I have done that and "load image automatically" is already ticked.

Since emailing you the question, I have closed off Firefox and opened it gain and it seems to be working OK now.

Does this make sense?

I am totally confused.

Anthony

avwood
avwood Question owner
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Regret to advise that there are still some youtube pictures that don't open. Today someone sent me a forwarded email with a link to you tube. A picture was shown when I cloicked on the link but as soon as I pressed the arrow to play there was no picture.

What do you think is causing the problem please?

I am old, stressed when computers go wrong as I don't understand them much.

Would appreciate your help.

iamjayakumars
iamjayakumars
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The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

avwood
avwood Question owner
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Thank You

I am saving your suggestion in my email saved folder. I have downloaded the updated NVIDIA files and things seem to be OK now.

Thank you for your help.

Anthony