Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why won't firefox enter my full email address in nytimes.com login box?

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by jessleo

jessleo
jessleo
more options

When I try to login to my nytimes.com account the login box will not enter the underscore sign (my email address is jess_cook@msn.com). and the login fails. This does not happen in firefox with other websites. It does not happen in other browsers (I can login to my nytimes.com account with no problem in Explorer or Chrome). It didn't use to happen in firefox. The problem started within the past week. How can I fix this? Is it related to recent updates? Help!

When I try to login to my nytimes.com account the login box will not enter the underscore sign (my email address is jess_cook@msn.com). and the login fails. This does not happen in firefox with other websites. It does not happen in other browsers (I can login to my nytimes.com account with no problem in Explorer or Chrome). It didn't use to happen in firefox. The problem started within the past week. How can I fix this? Is it related to recent updates? Help!

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I don't see visible underscores in that login form, but they appear to be entered (that form isn't high enough to show them for me).

You can verify that in the Scratchpad and use Execute > Display after pasting the below posted code.

  • Firefox/Tools > Web Developer > Scratchpad (Shift+F4) 
document.getElementById("userid").value;
jessleo
jessleo Question owner
more options

I'm still having the problem. Not with any oth4r browser, just with Firefox.