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When on Google Finance, individual stock quotes crash Adobe Flash. Not in other browsers!

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by allendr

allendr
allendr
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Windows Vista, Gateway dual bit 64bit processor, 4g ram. Firefox version 9.0.1, Adobe Flash version 11.

When I am on Google Finance and request a quote it works fine for index quotes i.e. DJI, etc. But, if I request an single stock, i.e. QID, it locks up the Firefox for about 30 seconds, then it pops up the warning, "Adobe Flash has crashed, send crash report?".

It does not do this with either I.E. or Google Chrome, only Firefox. And, it has only done it since updating to 9.0. I reinstalled 3.6 Firefox for awhile and it worked fine. Now, it won't let me use that version. How can I go back to, say, version 7.0 or a prior version that works.

Thanks, Allen

Windows Vista, Gateway dual bit 64bit processor, 4g ram. Firefox version 9.0.1, Adobe Flash version 11. When I am on Google Finance and request a quote it works fine for index quotes i.e. DJI, etc. But, if I request an single stock, i.e. QID, it locks up the Firefox for about 30 seconds, then it pops up the warning, "Adobe Flash has crashed, send crash report?". It does not do this with either I.E. or Google Chrome, only Firefox. And, it has only done it since updating to 9.0. I reinstalled 3.6 Firefox for awhile and it worked fine. Now, it won't let me use that version. How can I go back to, say, version 7.0 or a prior version that works. Thanks, Allen

All Replies (2)

Tim
Tim
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Please provide a crash id -> https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

allendr
allendr Question owner
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This is all I could get from the answer, and had trouble running a stack report. I went to a site, earlier today, www.oldversion.com and one by one stepped backwards from version 9.0.1 which I had installed. I kept getting the error clear back to the version I now have installed, version 3.6.20 and all previous versions seem to work.

I can't figure out how to report this "Stack Report" that is mentioned. Guess I need help with the help suggestions. It does seem odd that it works up to version 3.6.20, and never after that... something obviously changed to make Adobe crash every time.

Firefox did not totally crash when I requested a stock quote on the link mentioned.

http://www.google.com/finance?q=NYSEARCA:QID

It locked the browser for about a minute, then gave me a popup box saying "Adobe Flash has crashed...". I am running the latest version 11.xxx of Adobe Flash. I even uninstalled and reinstalled that version.

Thanks for your help.

Allen

Modified by allendr