Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

pdf documents do not open

Catalyst replied
drdef@yahoo.com

I cannot see pdf pages. When I click on a pdf link (for example to view a bank statement), a new window pops up but it is always blank. I have to go to Chrome or IE to see it. How can I get FF to show pdfs?

I cannot see pdf pages. When I click on a pdf link (for example to view a bank statement), a new window pops up but it is always blank. I have to go to Chrome or IE to see it. How can I get FF to show pdfs?

All Replies (1)

Make sure you have the Adobe Plugin installed. type "about:plugins" in the address bar and check if Adobe acrobat is there.

If not, you may need to get it from https://addons.mozilla.org/en-US/firefox/browse/type:7