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I'm having untrusted connection error "invalid certificate error" but when i tried "I understand the risk" and Add exception .. it says.. Its a valid certificate there no need to add exception.. but i can't continue accessing the site?

  • 4 replies
  • 88 have this problem
  • 3 views
  • Last reply by cor-el

dripter
dripter

Hello,

I'm trying to access my bank site. but this "This connection is Untrusted" error pops up. I tried clicking the "I understand the risk" and Add exception. But "Certificate Status" says its valid and there no need to add exception, and there are no other option on what to do, you are not given the option to continue accessing the site either.

Thanks.

Hello, I'm trying to access my bank site. but this "This connection is Untrusted" error pops up. I tried clicking the "I understand the risk" and Add exception. But "Certificate Status" says its valid and there no need to add exception, and there are no other option on what to do, you are not given the option to continue accessing the site either. Thanks.

All Replies (4)

Hasan
Hasan

This connection is untrusted

Check and tell if its working.

cor-el
cor-el
  • Moderator

Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

Awfki
Awfki

Additional info: I can get via private browsing, but not "normal" mode.

I had previously added an exception for this cert.

cor-el
cor-el
  • Moderator

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

See also Clear Recent History