Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

I can't download Firefox 5.0.1 on my Mac laptops (running Snow Leopard). How to fix? cheshirej@aol.com

jchesler

When the update window pops up, the download status bar remains a constant spinning barber pole, even if I leave the window open for an hour or more. One computer is a MacBook and one is a MacBook Pro.

When the update window pops up, the download status bar remains a constant spinning barber pole, even if I leave the window open for an hour or more. One computer is a MacBook and one is a MacBook Pro.

All Replies (2)

You could get the next version manually. Download the new version you want and install it yourself.

https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/

Installing Firefox on Mac

https://support.mozilla.com/en-US/kb/Installing%20Firefox%20on%20Mac

Check and tell if its working.