Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Windows 7 Firefox worked and still works on all but my admin account where it gives me the message below:

  • 1 reply
  • 3 have this problem
  • 5 views
  • Last reply by nancyjws

more options

Gives me this message: Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory. Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended that you exit the application and fix the problem. If you continue to use this session, you might see incorrect application behaviour when accessing security features.

Gives me this message: Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory. Please check that this directory has no read/write restrictions and your hard disk is not full or close to full. It is recommended that you exit the application and fix the problem. If you continue to use this session, you might see incorrect application behaviour when accessing security features.

All Replies (1)

more options

In case anyone else has this problem I found the fix at: https://mail.google.com/mail/?shva=1#inbox/1308ed79fc4dfa29

The file cert8.db in your profile folder may have become corrupted. Delete this file while the application (Firefox, SeaMonkey, etc) is closed.[1] To do this on Windows machines:

   Close the application by choosing File -> Exit.
   Open your profile folder in Windows Explorer.
   Click on the file named cert8.db.
   Press delete.
   Restart the application. cert8.db will be recreated when you do so.