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mltipal windows open when link attachment to microsoft word document is trying to open (Mac)

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by TonyE

olvia
olvia
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I'm using MacBook Pro and when I'm using Firefox as browser and trying to open a link to a *doc file, new windows start opening and opening for ever... to stop this infinite process I have to use "Force Quit" to stop Firefox.

Other formats like PDF, PPT and even *docx links will open the file properly.

Any idea how to make it work properly?

I'm using MacBook Pro and when I'm using Firefox as browser and trying to open a link to a *doc file, new windows start opening and opening for ever... to stop this infinite process I have to use "Force Quit" to stop Firefox. Other formats like PDF, PPT and even *docx links will open the file properly. Any idea how to make it work properly?

All Replies (1)

TonyE
TonyE
  • Moderator
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Check the setting for how Firefox should handle Microsoft Office Word documents. If it has been set to use Firefox then you will get this behaviour. For details of how to check this see the managing file types article.