Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Update \ Installation Problems

  • 1 reply
  • 0 have this problem
  • 9 views
  • Last reply by Bocko

more options

Hi Expert,

My home PC is run on Win XP and has a Firefox 3.6 browser along with other browsers. Whenever, an update is automatically downloaded, I get a message that 3.6.x is available but you're not authorised to install. I'm not connected to any network nor have any proxy settings. This happens even when I try to install the download afresh after logging in as administrator. My user rights and other restrictions remain as 'Not Configured'. This does not happens for other installations or browsers.

Please help.

K.Vee.Shanker.


This happened

Every time Firefox opened

== A month back

Hi Expert, My home PC is run on Win XP and has a Firefox 3.6 browser along with other browsers. Whenever, an update is automatically downloaded, I get a message that 3.6.x is available but you're not authorised to install. I'm not connected to any network nor have any proxy settings. This happens even when I try to install the download afresh after logging in as administrator. My user rights and other restrictions remain as 'Not Configured'. This does not happens for other installations or browsers. Please help. K.Vee.Shanker. == This happened == Every time Firefox opened == A month back

All Replies (1)

more options

Do you have multiple user account on your computer?