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"You've tried too many times" // Signing in to sync

Jude Barber

When trying to sign in to my Mozilla account to access my sync for Firefox, it give me the error "You’ve tried too many times. Please try again later." despite never trying before. I had just installed firefox on a new PC and have my login details saved on a different device and am logged in on this website here, but the app itself dowsn't show the option to log in with Google that I used here. This happens with every email address I try to log in with, even ones that do not have accounts linked to them. Is there a way to fix this, or am I stuck without an account?

When trying to sign in to my Mozilla account to access my sync for Firefox, it give me the error "You’ve tried too many times. Please try again later." despite never trying before. I had just installed firefox on a new PC and have my login details saved on a different device and am logged in on this website here, but the app itself dowsn't show the option to log in with Google that I used here. This happens with every email address I try to log in with, even ones that do not have accounts linked to them. Is there a way to fix this, or am I stuck without an account?

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Chosen Solution

This may be a temporary rate limit, even if you haven’t personally tried signing in multiple times. I’d wait a while before trying again, then try these steps:

1. Disable any VPN or proxy temporarily. 2. Try signing in from a different network. 3. Make sure Firefox is up to date. Since it happens with every email, it may be a temporary issue rather than a problem with your account. If it still happens after waiting, can you sign in successfully at accounts.firefox.com in the same browser

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