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incoming messages going directly to the trash folder

Thunderbird Junk email and spam
faveran replied 3 days ago
faveran
faveran

I have 2 email accounts accessed by thunderbird, after the last update it appears that the secondary account is sending the incoming messages directly to the trash folder can you look into this or can I revert to the previous version?

I have 2 email accounts accessed by thunderbird, after the last update it appears that the secondary account is sending the incoming messages directly to the trash folder can you look into this or can I revert to the previous version?

All Replies (2)

Lin
Lin
  • Top 10 Contributor

Chosen Solution

If you're using Thunderbird version 155.0, there's a bug in Message Filters that causes similar symptoms. The bug is fixed in 155.0.1. You should do two things:

- Update to 155.0.1. The bug is fixed in this version.

- Check your message filters for rules that contain a blank conditional clause and eliminate those rules. They don't make good logical sense and they should never have been allowed in the first place.

faveran
faveran Question owner

thanks, updated to the newest version and it seems to be working properly

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