Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

why are messages in inbox showing under other correspondents' names?

Thunderbird Email and messaging
gillkent replied 4 days ago
gillkent
gillkent

When I sort on correspondents, if, say, I have a message from Susan, messages from Tom, Dick, and Harry will appear in the sorted list under Susan's name. If I then sort under date, Susan's name will remain in the list for Tom, Dick, and Harry's messages, even though the individual headers give the correct name for each message. I noticed this a few days ago, and it's still happening. How do I stop this?

When I sort on correspondents, if, say, I have a message from Susan, messages from Tom, Dick, and Harry will appear in the sorted list under Susan's name. If I then sort under date, Susan's name will remain in the list for Tom, Dick, and Harry's messages, even though the individual headers give the correct name for each message. I noticed this a few days ago, and it's still happening. How do I stop this?

All Replies (2)

Lin
Lin
  • Top 10 Contributor

Are you perhaps using Threaded view, where messages are grouped by "conversations" in a tree arrangement? Here's an article about the feature and how to enable and disable it:

https://support.mozilla.org/en-US/kb/message-threading-thunderbird

gillkent
gillkent Question owner

Nope, it's not threading, which is a nuisance I always try to get rid of

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.