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The Address / Profile Autofill (full-form, 1-click filling) all of a sudden stopped working a few days ago.

Firefox Autofill
fbljr1 replied
fbljr1
fbljr1

The Address / Profile Autofill (full-form, 1-click filling) all of a sudden stopped working a few days ago. Only single-form works. I have to go to each box on a form individually and click on it to have the info fill in (Never had to do that before). And the "History" icon is showing to the left side of every info of mine that i click on to fill in (Never seen that before). Everything in the settings is still the same, nothing on my end has changed. It's set to automatically fill in my Name, Address, E-mail, Phone Number in 1-click, like it has THOUSANDS OF TIMES BEFORE. All my info is showing in settings, but not on any forms on any websites. The same websites i've been using all along, that filled in ALL my info with 1 click, all of a sudden went to single individual form last week. I asked AI what the problem could be. It gave me a few suggestions and fixes. Tried all of them, made no difference. All the settings it had me check were correct. HELP! (Thank you)

The Address / Profile Autofill (full-form, 1-click filling) all of a sudden stopped working a few days ago. Only single-form works. I have to go to each box on a form individually and click on it to have the info fill in (Never had to do that before). And the "History" icon is showing to the left side of every info of mine that i click on to fill in (Never seen that before). Everything in the settings is still the same, nothing on my end has changed. It's set to automatically fill in my Name, Address, E-mail, Phone Number in 1-click, like it has THOUSANDS OF TIMES BEFORE. All my info is showing in settings, but not on any forms on any websites. The same websites i've been using all along, that filled in ALL my info with 1 click, all of a sudden went to single individual form last week. I asked AI what the problem could be. It gave me a few suggestions and fixes. Tried all of them, made no difference. All the settings it had me check were correct. HELP! (Thank you)

Modified by fbljr1

fbljr1
fbljr1 Question owner
Read this answer in context

Chosen Solution

IT'S WORKING! Everything is back to normal. Looks like going to "Firefox data collection and use" and checking the boxes "Send technical and interaction data to Mozilla" and "Allow personalized extension recommendations" is what fixed it. THANKS!

All Replies (3)

jbr
jbr
  • Top 10 Contributor

Does it sound like this? support.mozilla.org/questions/1594693

fbljr1
fbljr1 Question owner

Thanks for responding. What's happened now is NOTHING is saved. I've lost ALL my autofill info. When i go to each box on a form to fill in my info, NOTHING is showing up. It's worse now than it was yesterday. Is the fix in the remote settings? Under "Firefox data collection and use", i checked the boxes "Send technical and interaction data to Mozilla" and "Allow personalized extension recommendations". Is there anything else i should do......? THANKS!

Modified by fbljr1

fbljr1
fbljr1 Question owner

Chosen Solution

IT'S WORKING! Everything is back to normal. Looks like going to "Firefox data collection and use" and checking the boxes "Send technical and interaction data to Mozilla" and "Allow personalized extension recommendations" is what fixed it. THANKS!

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