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Thunderbird keeps locking up on win11

Wayne Mery replied
sheila8

Thunderbird keeps locking up. I have twice uninstalled and reinstalled, yet Thunderbird still locks up with the processing message. At this point, I want to know if 1) there is an online interface that I can try, and 2) If my emails can be salvaged somehow.

I tried the troubleshooting tips on the web, but I can't even get into the folders, even in troubleshooting mode.

Thunderbird keeps locking up. I have twice uninstalled and reinstalled, yet Thunderbird still locks up with the processing message. At this point, I want to know if 1) there is an online interface that I can try, and 2) If my emails can be salvaged somehow. I tried the troubleshooting tips on the web, but I can't even get into the folders, even in troubleshooting mode.

Modified by Wayne Mery

All Replies (2)

> locks up with the processing message.

Exact wording please, or screen shot.

What version are you using?

> What version are you using?

Right click on the .exe executable file in Thunderbird directory in the Windows program directory and pick properties.

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