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How do I enable cookies Win 10

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  • Last reply by cor-el

David Smith
David Smith

The online TN driver's license renewal website won't recognize my ID info. It says that I have disabled cookies and they are required to use their site.

The online TN driver's license renewal website won't recognize my ID info. It says that I have disabled cookies and they are required to use their site.

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Konstantina Papadea
Konstantina Papadea
  • Top 25 Contributor
  • Moderator
Mozilla Staff

Hey David, you can check how to enable cookies on this knowledge base article: https://support.mozilla.org/kb/third-party-cookies-firefox-tracking-protection

cor-el
cor-el
  • Top 25 Contributor
  • Moderator

You can check for issues with Enhanced Tracking Protection and Total Cookie Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

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