Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I solve the problem of not being able to access my gmx.com account via Thunderbird?

  • 1 reply
  • 0 have this problem
  • Last reply by david

doreen.fedrigo
doreen.fedrigo

Hi there, it seems I'm suffering from the same problems as others in several countries. I have also not been able to access my gmx.com account via Thunderbird for about a week now. I live in Belgium and use a Proton VPN, in case this is relevant. I can't find how to delete cookies in history, nor any other potential solutions to the problem. Any help offered is greatly appreciated! Best, Doreen

Hi there, it seems I'm suffering from the same problems as others in several countries. I have also not been able to access my gmx.com account via Thunderbird for about a week now. I live in Belgium and use a Proton VPN, in case this is relevant. I can't find how to delete cookies in history, nor any other potential solutions to the problem. Any help offered is greatly appreciated! Best, Doreen

All Replies (1)

david
david
  • Top 10 Contributor

VPNs sometimes interfere with software, so on possibility is to disable the VPN.

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.