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Sound for Firefox works in troubleshooting mode but not in standard mode.

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  • Last reply by Denys

dkihlken
dkihlken

My sound does not work when using Firefox. But when I switch to the troubleshooting mode in the "Help" menu, the sound works normally. I did not make any changes to sound settings. Sound was fine last night and did not work when I woke the computer up this morning. I am using Windows 11. Going from troubleshooting mode back to normal mode causes the sound to stop working again.

My sound does not work when using Firefox. But when I switch to the troubleshooting mode in the "Help" menu, the sound works normally. I did not make any changes to sound settings. Sound was fine last night and did not work when I woke the computer up this morning. I am using Windows 11. Going from troubleshooting mode back to normal mode causes the sound to stop working again.

All Replies (1)

Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi,

Thanks for checking the Troubleshooting mode already! If the problem does not happen in Troubleshoot Mode, the most likely cause is an extension, theme or hardware acceleration. See this article for solutions.

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