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old firefox

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when i sign on to my computer, frequently a prompt will appear that says i have to close the old firefox. sometimes i have to close it 5 or more times before i finally get connected to the internet. what can i do? im 83 and not tech savvy. also, when i sign on-the site crashes a lot and i should restart firefox and send a report in.

when i sign on to my computer, frequently a prompt will appear that says i have to close the old firefox. sometimes i have to close it 5 or more times before i finally get connected to the internet. what can i do? im 83 and not tech savvy. also, when i sign on-the site crashes a lot and i should restart firefox and send a report in.

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