Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't create second mailaccount

I'm running Thunderbird with one account without problems. When I try to add a second account I get as far as entering name and e-mail. After this, a cirkle starts spinning and never ends.

I'm running Thunderbird with one account without problems. When I try to add a second account I get as far as entering name and e-mail. After this, a cirkle starts spinning and never ends.

Chosen solution

If you are using the account hub, go into Thunderbird settings (not account settings), general, turn it off, and try again to set up your account.

Read this answer in context 👍 1

All Replies (2)

Chosen Solution

If you are using the account hub, go into Thunderbird settings (not account settings), general, turn it off, and try again to set up your account.

@Rick It made it possible to configure a new account manually. Mission accomplished. Thank you!

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.