Not receiving emails on any of my accounts.
Recently for no apparent reason I'm not receiving any emails to my email accounts. This happened about 2 weeks ago, after some clicking I was ask to authorize some form and this resolved the difficulty. However it has now returned with a vengeance and none of my accounts are receiving any emails. I have not made any alteration or tampered with any account settings. Yesterday the emial system was operating perfectly but today absolutely nothing only the emails received yesterday are showing. All I get is a notice advising that whatever email address I click on "connected to emap@ gmail.com" or what other incomming connecting is used. My FireFox was updated about 2 hours ago whilst trying to open my emails. Can someone help or do I close the account ?
All Replies (1)
You probably need to remove your antivirus. Especially if this started post an update and see if you still have an issue.
Otherwise let's start with the exact error message you receive. Verbatim please. Other options to try and diagnose the issue are.
- Open the menu
> Help > Troubleshooting Information, then click Copy text to Clipboard.
- Go to https://pastebin.mozilla.org/, paste the clipboard by right clicking in the large text area, select paste from the menu, change the retention period to expire in 28 days, use the Paste Snippet button to create a page containing your info, then copy the resulting URL (address) of the page created.
- Open a reply to this post, and paste the URL to your troubleshooting information you just copied.
- Please also provide results for the following test on your system
- Does Thunderbird work as expected in Thunderbird troubleshooting mode?
- Does Thunderbird work as expected with your OS started in safe mode with Networking. Instructions for each operating system: Windows 10/11, Windows 8, Windows 7, OSX
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