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I paid for a years Mozilla VPN. Downloaded it. When I open it all I get is a list of codes. Help much appreciated.

Ruth McGibbon
Ruth McGibbon

Steps to gaining access to my Mozilla VPN download and how to set-up and use the app. Including how to turn program off when needed for other program useage. Any help really appreciated. RMc at [email removed from public]

Steps to gaining access to my Mozilla VPN download and how to set-up and use the app. Including how to turn program off when needed for other program useage. Any help really appreciated. RMc at [email removed from public]

Modified by James (On Leave)

All Replies (2)

Terry
Terry

These articles may help. Otherwise, there's separate support as also linked below.

https://support.mozilla.org/en-US/products/firefox-private-network-vpn/getting-started https://support.mozilla.org/en-US/kb/how-do-i-turn-mozilla-vpn

https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/

James (On Leave)
James (On Leave)
  • Moderator
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This section you posted in is for (desktop) Firefox support.

The Mozilla VPN has its own section for support as you can use https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form

The Mozilla VPN is listed on https://support.mozilla.org/ where you can then search the KB.