Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
This thread was closed and archived. Please ask a new question if you need help.
Locked Archived

Reply to long threaded mails doesn't show previous mails

SuMo Bot

Hi, When replied to long threaded mails , the receiver doesn't receive the whole mails( the conversations/thread) and shows only presently sent mail to them. team please help.

Hi, When replied to long threaded mails , the receiver doesn't receive the whole mails( the conversations/thread) and shows only presently sent mail to them. team please help.

All Replies (2)

I'm not sure I understand. The threaded view is a presentation to you. When you reply, it is up to the recipient to define whether to have a threaded view also. Am I misunderstanding?

Hi David, you didn't get my question or perhaps i am unable to explain it. let me try once again. suppose i am exchanging mails with client for months and suddenly one day when i reply to him previous mails doesn't show in replies and just only current mail is showing.

This question has been locked because the original author has deleted their account. While you can no longer post new replies, the existing content remains available for reference.