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metamask extension

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  • Last reply by FredMcD

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Hello I installed the Metamask extension on Mozilla and worked with it for about a month without any problems. But now Metamask does not open. I do not know why. Only a white screen opens and I can not do anything. since I did not write down the private keys, I can not recover it unless I can open this extension again in this browser. please help me.

Hello I installed the Metamask extension on Mozilla and worked with it for about a month without any problems. But now Metamask does not open. I do not know why. Only a white screen opens and I can not do anything. since I did not write down the private keys, I can not recover it unless I can open this extension again in this browser. please help me.
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Add-on issues should be asked at their support site.