Lost bookmarks
I have lost my bookmarks and the Toolbar after last update. I have tried the Firefox procedures. Can anyone tell me how to reverse last update?
All Replies (3)
Chosen Solution
Hi, before you roll back you could try to see if the data can be recovered, Somewhere on your computer there should be a folder called Old Firefox where the files should be inside.
Restore bookmarks, passwords and data from an old Firefox profile Manually back up and restore Firefox profile data
And if that does not work you can get the earlier updates from here: Install an older version of Firefox
If there is no Old Firefox folder on the desktop:
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Type about:profiles<enter> in the address bar.
How many profiles are listed?
How many should be there?
Also, open the profile folder in your file explorer.
https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update
Thank you, I was able to find my backup files with your help. Have a great day