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How do I resolve "Unverified session" error when attempting to change my Firefox account password?

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  • Last reply by cor-el

retardude
retardude
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I am attempting to change my Firefox account password. I followed the steps listed in https://support.mozilla.org/en-US/kb/change-your-firefox-accounts-password, unsuccessfully. When I enter my current password, then the new password and confirm, I get the error "Unverified session". I can reset my recovery key in the same browser tab, but I can't change my password. Why not?

I am attempting to change my Firefox account password. I followed the steps listed in https://support.mozilla.org/en-US/kb/change-your-firefox-accounts-password, unsuccessfully. When I enter my current password, then the new password and confirm, I get the error "Unverified session". I can reset my recovery key in the same browser tab, but I can't change my password. Why not?

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cor-el
cor-el
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  • Top 10 Contributor
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This error usually means that you aren't using afresh login, but are using an older session.

In case of problems login to the Firefox Account via this website.