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cannot dowload emails

Thunderbird Troubleshooting
Toad-Hall replied
timothy.hunter
timothy.hunter

Cannot download new emails into my inbox. Error code coming up "Authentication failure while connecting to server imap.gmail.com

Cannot download new emails into my inbox. Error code coming up "Authentication failure while connecting to server imap.gmail.com

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor

What 'Authentication Method' are you using in the imap mail account? 'Normal Password or OAuth2?

If Normal Password: Gmail may be deliberately blocking the account. Logon to webmail account via browser and make sure 'less secure apps' is selected.

Then restart Thunderbird.