hi misuphoenix, do you have Trend Micro PasswordManager installed in your list of programs in the system control panel by any chance? if so, please uninstall it from there if you're not using it...

Yes, I do. I will uninstall that and see if it works. Thank you so much!

That worked! I knew it had to be something simple, just didn't know what.

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.