What ist the reason for this crash?
bp-5f3ce236-ff4e-4b84-a348-401eb1170512
All Replies (1)
Product Firefox Release Channel release Version 53.0.2 Build ID 20170504105526 OS Windows 10 OS Version 10.0.15063
bp-5f3ce236-ff4e-4b84-a348-401eb1170512
Signature: shutdownhang | _PR_MD_WAIT_CV | _PR_WaitCondVar | mozilla::CondVar::Wait | nsEventQueue::GetEvent | nsThread::nsChainedEventQueue::GetEvent | nsThread::GetEvent | nsThread::ProcessNextEvent | NS_ProcessNextEvent | mozilla::net::nsHttpConnectionMgr::Shu...
This is for Sumo's Related Bugs 1158189 REOPENED --- shutdownhang in mozilla::net::nsHttpConnectionMgr::Shutdown()
IPSEng32.dll = Symantec Intrusion Detection
Nvwgf2um.dll = NVIDIA Compatible D3D10 Driver = NVIDIA Corporation
A 'shutdownhang' is when Firefox is taking too long to close.
Does this happen a lot? How long was Firefox running?
Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?