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Can't sign in to firefox syn on Ubuntu 16.04 LTS

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  • Last reply by Vic014

Vic014
Vic014
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i try to sign in to Firefox Syn on Ubuntu 16.04 LTS, it takes to the "Authorize this sign-in" screen, i type in the code it sends me, it responds with "Invalid authorization code", thats after immediately receiving the email. 

 I have tried copy/paste, typing in by keyboard, all numerous times. same results.
i try to sign in to Firefox Syn on Ubuntu 16.04 LTS, it takes to the "Authorize this sign-in" screen, i type in the code it sends me, it responds with "Invalid authorization code", thats after immediately receiving the email. I have tried copy/paste, typing in by keyboard, all numerous times. same results.

Chosen solution

Hi

Earlier today I was made aware of an issue whereby the login credentials were not being accepted where the email address was being entered in a different case to the one that you registered with. A fix is being made to the Sync systems very soon that should correct this behaviour.

Apologies for the inconvenience, but I recommend that you try again over the next few days.

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All Replies (2)

Paul
Paul
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  • Top 10 Contributor
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Chosen Solution

Hi

Earlier today I was made aware of an issue whereby the login credentials were not being accepted where the email address was being entered in a different case to the one that you registered with. A fix is being made to the Sync systems very soon that should correct this behaviour.

Apologies for the inconvenience, but I recommend that you try again over the next few days.

Vic014
Vic014 Question owner
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Sorry for delayed response, but thank you for fixing the logon issue.