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News feed videos not working

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  • 2 have this problem
  • 1 view
  • Last reply by guigs

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None of the news feed videos in AOL on Firefox are working. I do receive the advertisement video prior to the news contect but just a black screen for the news. Windows XP op sys Tried other browsers like google chrome and they work properly.

None of the news feed videos in AOL on Firefox are working. I do receive the advertisement video prior to the news contect but just a black screen for the news. Windows XP op sys Tried other browsers like google chrome and they work properly.

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It looks like the pages of aol.com use "AOLHTMLPlayer" however when I first visited it was using Adobe Flash Player. I would first try the following: Please update your plugins to the latest version. Check to make sure you are up to date: