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Spam goes to junk folder & some non-spam also.

keithvb replied
keithvb

All spam is moved to the "junk" folder. This is correct. Recently some no-spam has been moved to the "junk " folder also.

How do I stop this?

thanks,

Keith

All spam is moved to the "junk" folder. This is correct. Recently some no-spam has been moved to the "junk " folder also. How do I stop this? thanks, Keith

All Replies (2)

Mark it a not spam so the program can learn your preferences.

1. It isn't marked as spam. 2. I've un-marked it as well & no change