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It does not load any page, what to do?

  • 6 replies
  • 3 have this problem
  • 3 views
  • Last reply by FredMcD

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For several days now, Firefox won't load any website-page after pasting or writing a linkadress in the homepage of Firefox-OS. When starting Firefox it only load the starting-page. I tried re-installing Firefox and even upgraded to Aurora, but both options doesn't work either. When I try to go to a website I only see Firefox trying to connect to that page. And after one or two minutes it stops without showing me a errormessage. Can you help me?

kind regards, Rob Romeijn

For several days now, Firefox won't load any website-page after pasting or writing a linkadress in the homepage of Firefox-OS. When starting Firefox it only load the starting-page. I tried re-installing Firefox and even upgraded to Aurora, but both options doesn't work either. When I try to go to a website I only see Firefox trying to connect to that page. And after one or two minutes it stops without showing me a errormessage. Can you help me? kind regards, Rob Romeijn

All Replies (6)

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i'm having the same issue from a new tab, it will not move into any site tried re-starting computer and browser, reinstalling and still the same issue this is happening for 3 of my computers (1 mac, 2 pc) odd thing is that from the list of most frequently visited websites, it will open up the links. it's just from the web address page, it will not open up.

thanks everyone !

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Network Proxy

Type about:preferences<Enter> in the address bar.

Select Advanced > Network. Look for Configure How Firefox Connects and press the Settings button. Check the settings.


Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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The most common reason (on Windows) for not being able to connect in Firefox after a new major version install or update is due to a Firewall (sometimes antivirus) blocking the new firefox.exe yet it may be allowing the previous version.

https://support.mozilla.org/en-US/kb/fix-problems-connecting-websites-after-updating https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet

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i can't even open up

about:preferences

because tabs can't open links ;;;;

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and it's definitely not the firewall or anti virus because if i click on on most frequently visited box, it will take me to the page it's just from the address bar, it will not go to any websites

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Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.