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black screen in bookmarks

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by cor-el

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Ever since I updated to the version 33 beta, I noticed while browsing my saved bookmarked pages that the screen showing them turns black as I navigate my bookmarks. Is this a known issue with the new update and how can I fix it? Thanks.

Ever since I updated to the version 33 beta, I noticed while browsing my saved bookmarked pages that the screen showing them turns black as I navigate my bookmarks. Is this a known issue with the new update and how can I fix it? Thanks.

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window