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Since Firefox 32.0 was downloaded on 3/9/14 I am experiencing brief hanging when clicking onto websites or links. Is this a problem with the new version of Fire

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  • Last reply by cor-el

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If I click onto any link or webpage I am quite often getting a briefing 'hanging' before Mozilla responds. I also get a message at the top of my screen stating that Firefox is not responding and the loading symbol justs spins in circles until it eventually frees up and opens the page. Prior to Firefox 32.0 being downloaded on 3/9/14 I had no problems with this 'hanging' at all. I can only assume it is a Firefox issue as I do not have the same issues if I use Internet Explorer or any other programs installed on my computer.

If I click onto any link or webpage I am quite often getting a briefing 'hanging' before Mozilla responds. I also get a message at the top of my screen stating that Firefox is not responding and the loading symbol justs spins in circles until it eventually frees up and opens the page. Prior to Firefox 32.0 being downloaded on 3/9/14 I had no problems with this 'hanging' at all. I can only assume it is a Firefox issue as I do not have the same issues if I use Internet Explorer or any other programs installed on my computer.

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You can check for problems with the history that is stored in the places.sqlite database file in the Firefox profile folder.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window

There are other things that need your attention.

Note that your System Details List shows multiple Flash plugins.

  • Shockwave Flash 15.0 r0
  • Shockwave Flash 14.0 r0
  • Shockwave Flash 13.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\