Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

will not save email with attachment

  • 2 replies
  • 2 have this problem
  • 8 views
  • Last reply by jmdatrec

jmdatrec
jmdatrec
more options

one of my four email accounts has developed this fault: (TBIRD MAC V. 31.0) when sending an email, as normal, my copy goes to my sent folder. However, if there is an attachment, the email is sent but I do not get a copy of it. TBird "times out" with an error dialog box: "error saving the message to sent.Retry?" (which also fails) This is only happening one the account, Apple / iCloud mail. I have changed nothing in settings. Also, the same email sent from the Mac mail (OSX Mavericks) program - using the same mailboxes - is still working fine. I am confused!

one of my four email accounts has developed this fault: (TBIRD MAC V. 31.0) when sending an email, as normal, my copy goes to my sent folder. However, if there is an attachment, the email is sent but I do not get a copy of it. TBird "times out" with an error dialog box: "error saving the message to sent.Retry?" (which also fails) This is only happening one the account, Apple / iCloud mail. I have changed nothing in settings. Also, the same email sent from the Mac mail (OSX Mavericks) program - using the same mailboxes - is still working fine. I am confused!

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Right click the sent folder and select compact. My guess is the folder is almost full and attachments push it over the limit.

jmdatrec
jmdatrec Question owner
more options

Sorry Matt, did not help. illustration: I composed an email in Mac Mail program with a small attachment, and sent it. No problem. Copy in Mail "sent" folder. THIS THEN APPEARS IN TBIRD's "SENT MESSAGES" folder on startup (of TBird) That is, imap://my-address@imap.mail.me.com/Sent%20Messages I then sent the same email in TBird, with same attachment and to same address. Mail is sent, (and received) but no copy is saved, as I said above. Mails sent with no attachment DO get saved in the "sent" child folder, that is, imap://my-address@imap.mail.me.com/Sent Normal behavior would be for all my messages to be saved there. What on earth happened?!