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Clicking on a search result opens up an empty tab

Thunderbird Troubleshooting
Matt replied
PartisanEntity
PartisanEntity

Hi there,

I have Thunderbird installed on Ubuntu 14.04 LTS.

When I search for an old email, I enter a search term into the search bar and hit ENTER.

I can then see various relevant search results.

When I click on certain results the tab that opens up is empty and simply has a divider in between.

Hi there, I have Thunderbird installed on Ubuntu 14.04 LTS. When I search for an old email, I enter a search term into the search bar and hit ENTER. I can then see various relevant search results. When I click on certain results the tab that opens up is empty and simply has a divider in between.

All Replies (1)

Matt
Matt
  • Top 25 Contributor

Help menu > troubleshooting information. Click the button to open the profile folder. Close Thunderbird Delete the file "global-messaage-db.sqlite"

Restart Thunderbird.

Note all searches will return nothing or incomplete results until the index file is fully regenerated.