Thunderbird Community Forum

I exported my profile to an external drive, then reset my Windows 11 PC. The resulting file is a zip file. When I import, the import starts, then stalls and gives an error. The error log is incomprehensible to me. How can I not lose my local folders and messages? I tried unzipping and importing that folder, but another error. I need help! Ideas? Thanks.

Image of the error attached.

I've been using Thunderbird for years without issues. A few weeks ago, Thunderbird on two of my computers, (a Win10 laptop and a Win11 desktop) stopped receiving email, but were still able to send it. After a couple of days, normality resumed and both computers were able to receive email again, without any corrective measures taken by me. However, about 5 days ago the same thing has happened again, but this time, the desktop has resumed normal function but the laptop has not. The error (both times of failure) is shown in the image. TB on the Win10 laptop is configured POP3. On the Win11 desktop IMAP.

Email works perfectly from web interface, and so I'm very reluctant to change the password on the server in case I get locked out of the web interface, but perhaps this might be the step to take? I uninstalled TB using RevoUninstaller to completely wipe TB from the computer, including any registry entries. Installed TB version 137.0.2. Still the issue persists. I'm certain that the account settings are correct, so the issue is a complete mystery to me as to what is going on here. I would very much appreciate any help to resolve this issue please.

My Thunderbird layout has changed. I use the classic view. Prior to yesterday each new message was on 1 line, now each message seems to be in a pane of its own taking up the space of about 3 lines. How do I change it back?

I am trying to set up for a friend the Thunderbird email client for his BT internet account but am encountering problems.

When using the BT recommended settings: POP3 settings Incoming Mail Server: mail.btinternet.com Port: 995 SSL Encryption: SSL/TLS Username: email address xxxxxxxx@btinternet.com Password: btinternet password SMTP settings Outgoing Mail Server: mail.btinternet.com Port: 465 SSL Encryption: SSL/TLS Authentication: btinternet password Username: email address xxxxxxxx@btinternet.com Password: your btinternet password

I receive the message “Unable to login in at server. Probably wrong configuration, username or password.

However if I change the POP connection security to “None”. All is well.

Can somebody please advise.

Thank you.

Hello, in last times it going in my Inbox many Billings at Zugferd-Format. Zugferd is an German *.PDF Format with *.XML. Now i can open an Email with Billing in Zugferd, and the attachment as *.Pdf. I see the '.PDF. Wen i want to Print the Attchment *.PDF there comes White Paper as the Printer.

Wen it make an Download the *.Pdf, open with Acrobat PDF Viewer an Print ist all Ready only in Thunderbird i have Probleme with Zugferd *.PDF Print.

Last night you updated my Thunderbird to version 128.9.1esr. Now my email messages, which occupy an entire screen (and always did), display differently and very inconveniently. There are no images anymore--such as the logo of sender company the top the page. Instead, there's a very long blue URL link to each image. This happens same goes for for all images that previously displayed automatically. Also the text has no spaces anymore, so it is hard to read. How do I get back to the wonderful presentation my emails used to have?

Hi, I am thinking of converting from MS Outlook (Office365) to Thunderbird. One of the features that I use extensively is Outlook's colour categories, to distinguish between different categories of emails (e.g. client emails, emails relating to infrastructure, etc). This is used for filtering and sorting emails. Does Thunderbird support colour categories for emails and if so, if I use a 3rd party app to convert my OST files to the Thunderbird format (which I understand is MBOX), will the existing categories for my emails from Outlook carry over to Thunderbird?

I RECENTLY DISCOVERED (BY ACCIDENT) EMAILS THAT WERE SENT TO ME (AND I TOLD THE SENDER WERE NEVER REC'D) WERE SITTING IN MY LOCAL FOLDERS/INBOX. I CANNOT HAVE MY REC'D EMAILS GOING THERE. IS THERE A SETTING TO MAKE ALL INCOMING EMAILS GO ONLY' TO MY "EMAIL ADDRESS"/INBOX?

my version of Thunderbird is 128.9.1esr and since this update, I cannot conduct a functional search. If I search an email I know is in my sent or inbox it cannot find it or if finds only 1 email from a few days ago.

I recently moved my TB to a new PC desktop, and TB is working fine. But I see that my local archive folder is gone from both the new and the old PC, as well as my NSTMP folder. Could someone help me locate them?

thanks

ug_type":"226","timestamp":"2025-03-24 23:34:17.00 -0500","os_version":"iPhone OS 18.3.2 (22D82)","roots_installed":0,"incident_id":"3C3D05E0-D45F-4609-8040-94B207D1C81B"} {"postTime":1742877257442.1279,"events":[{"eventTime":1742568864958.5339,"product":"iPhone OS","build":"22D82","eventLinkID":"E0189137-4549-4EB3-84D9-EE769EB02CCA","eventType":"CloudServicesiCloudIdentity","eventClass":1,"errorDomain":"CloudServicesErrorDomain","topic":"xp_coreos_securebackup","modelid":"iPhone16,2","errorCode":212},{"eventTime":1742568865997.7178,"product":"iPhone OS","build":"22D82","eventLinkID":"E0189137-4549-4EB3-84D9-EE769EB02CCA","eventType":"SOSStatus","eventClass":1,"errorDomain":"com.apple.security.sos.error","topic":"xp_coreos_securebackup","modelid":"iPhone16,2","errorCode":1050},{"eventTime":1742624573227.2981,"product":"iPhone OS","build":"22D82","eventLinkID":"E0189137-4549-4EB3-84D9-EE769EB02CCA","eventType":"CloudServicesiCloudIdentity","eventClass":1,"errorDomain":"CloudServicesErrorDomain","topic":"xp_coreos_securebackup","modelid":"iPhone16,2","errorCode":212},{"eventTime":1742644348856.354,"product":"iPhone OS","build":"22D82","eventLinkID":"E0189137-4549-4EB3-84D9-EE769EB02CCA","eventType":"SOSStatus","eventClass":1,"errorDomain":"com.apple.security.sos.error","topic":"xp_coreos_securebackup","modelid":"iPhone16,2","errorCode":1050},{"eventTime":1742711722186.741,"product":"iPhone OS","build":"22D82","eventLinkID":"E0189137-4549-4EB3-84D9-EE769EB02CCA","eventType":"CloudServicesiCloudIdentity","eventClass":1,"errorDomain":"CloudServicesErrorDomain","topic":"xp_coreos_securebackup","modelid":"iPhone16,2","errorCode":212},{"eventTime":1742711722543.71,"product":"iPhone OS","build":"22D82","eventLinkID":"E0189137-4549-4EB3-84D9-EE769EB02CCA","eventType":"SOSStatus","eventClass":1,"errorDomain":"com.apple.security.sos.error","topic":"xp_coreos_securebackup","modelid":"iPhone16,2","errorCode":1050},{"eventTime":1742769412280.8599,"product":"iPhone OS","build":"22D82","eventLinkID":"E0189137-4549-4EB3-84D9-EE769EB02CCA","eventType":"SOSStatus","eventClass":1,"errorDomain":"com.apple.security.sos.error","topic":"xp_coreos_securebackup","modelid":"iPhone16,2","errorCode":1050},{"eventTime":1742797393929.1379,"product":"iPhone OS","build":"22D82","eventLinkID":"E0189137-4549-4EB3-84D9-EE769EB02CCA","eventType":"CloudServicesiCloudIdentity","eventClass":1,"errorDomain":"CloudServicesErrorDomain","topic":"xp_coreos_securebackup","modelid":"iPhone16,2","errorCode":212},{"eventTime":1742877251836.364,"product":"iPhone OS","build":"22D82","eventLinkID":"E0189137-4549-4EB3-84D9-EE769EB02CCA","eventType":"SOSStatus","eventClass":1,"errorDomain":"com.apple.security.sos.error","topic":"xp_coreos_securebackup","modelid":"iPhone16,2","errorCode":1050}]}

Inbox says I have unread messages that already have been opened. How can I zero it out? I've rebooted Windows, but it still appears. This is a recent phenomena in the past few weeks.

For many years I have enjoyed using Mozilla Firefox Web Browser and Mozilla Thunderbird email client. Apart from the occasional glitch, everything has run well until I installed the latest Thunderbird Version 128.1 esr, earlier this month. I had used Message Filters to move inbox emails directly into my Local Folders. Now there is no option to either create a new folder or create a new sub folder. I tried to convert a little used Local Folder, and lost the sub folders. I don't know where they went and cannot restore them. Q1. I just do not understand how to use this new version. Do Mozilla have an instruction manual for using the V128.1 esr? How do I alter the previous version installation to be compatible with this one? Q 2. If, for the time being, I would like to stick with the familiar previous version, how do I do that? Mozilla are convinced V128.1 esr is a big step forward. I need your help to convince me to change and how to do it. Regards, Colin