Thunderbird Community Forum

Have just installed TB for the first time (replacing WLM) and am very happy with it. My only problem is that the option to open with a blank page is not working despite leaving the checkbox unchecked. I've tried checking and unchecking but it makes no difference, it always opens with the full setup options displayed. Is there another way to have TB open with a blank page?

Sometime in the past year or two, ONE of my four accounts started starring (putting the yellow star) on ALL emails I sent from that account.

This is not happening in the other accounts, including an account from the same university email system. If I send an email from the affected account (cischair) it is starred when viewed in cischair but not in the other account I sent it to (suthers). If I send an email from the other account, suthers, to cischair, it is not started in either account but my reply from cischair to suthers will be starred, again only when viewed in cischair, not in suthers.

It's very annoying to have to uncheck the stars on everything I send, and makes them useless.

Of course, I have looked in Account Settings for something that turns this on and off, and have not found anything.

Could you tell me where this might be set, or perhaps inadvertently by some keystroke combination (the bane of usability)?

Thanks - Dan

On both MAC and PC versions. I recently installed a new SSL certificate on one of our company servers. It works on most email applications without issue (Apple Mail, Outlook etc.) - but Thunderbird is complaining about the certificate. The certificate is coming from: sectigo.com

The error is: unknown identity The certificate is not trusted because it hasn't been verified as issued by a trusted authority using a secure signature.

If I confirm the default exception - it uses port: 443 - instead of ports 995 and 465.

A certificate exception has to be deployed by adding network.security.ports.banned.override to the configure editor. Adding a string of 995 and then 465 to make the exceptions. It doesn't always work....

You can view the certificate here: https://email.ibsltd.ca

I have used multiple online scanners and they all give green lights on the certificate. Any help appreciated... I have no idea where to go from here.

I was searching for an email that I had just deleted and discovered that the Trash folder connected to my inbox was empty. The one connected to my Local folders, however, was not. I cannot find a setting that would instruct Thunderbird on how long to save emails in the Trash folder and am sure I did not accidentally change anything. Any idea how to fix this?

I'm aware of the many caveats regarding use of 'Repair Folder'. It's widely known that the results are...inconsistent, to put it charitably. Nevertheless...

I keep vast quantities of messages in local folders. For some of those folders, I manually archive the contents annually, by creating a new folder with the name of the year ("2025"), then dragging messages from the existing folder to the new folder. This sometimes works. More often than not though, it fails in one way or another. Sometimes I drag them across, a handful of them show up in the new folder, but then the rest just sit there in the old folder, in selected state, but with no activity taking place. Sometimes merely selecting smaller 'chunks' of messages to drag across will work. In others, such as last night, even that didn't work.

I then invoked 'Repair Folder' in a vain attempt at recovery; sometimes that will clear the issue. However, when I did this, what happened is that the chunk of messages that were selected wound up having all their date fields (in the display) reset to near the epoch - January 20, 1970. When I view the message source, the dates are correct.

I'm unable to find a way to recover from this.

Any advice would be appreciated.

Windows 10 Pro 22H2 Thunderbird 128.11.1esr (64bit)

I use Thunderbird for several yahoo email addresses that I have. Yesterday the one account wasn't transferring over from yahoo so I deleted it and then reinitiated it (POP server setting). I've done this before with another email address I have and it worked, but things must have been set up differently this time as it no longer showed any of my older emails (apparently only showed what was still present at Yahoo's site). My understanding is that my old emails would still be saved on my computer (Windows 10), and I went through the steps on Thunderbird to get to where the stuff is on my computer but when I open any of what appear to be the stored emails, everything is coded in such a way that it's near impossible to read. I'm hoping I can somehow transfer them back to Thunderbird somewhere or, if not, open the file so I can at least read them easily. The Local Folders file that's currently on Thunderbird for some reason has stuff from another email address I have (I believe that one is imap and not POP). I'm very uncomputer savvy, so any help I can get would be greatly appreciated so I don't mess things up more. Thank you

I have an 8 year old PC that I have been using Thunderbird on its entire life. I have 5 email accounts (from my own website if that matters) on it for personal use that have tons of information.

I bought a new computer and have not been able to move my old data to it. The old computer uses Windows 10 with Thunderbird Version 115.5.2 (32 bit). The new computer uses Windows 11 and I have tried several Thunderbird versions with the current one being 128.12 0esr (32 bit). I have added one of my email accounts to my new computer, but it contains none of my previous data (emails, contacts, directories, etc.), just a bare bones account that only receives new email.

I have repeatedly tried to move my entire source computer setup and data going through all of the described steps including copying the previous Thunderbird folder to a flash drive. I then follow the directions for copying and pasting my source data into the new computer's "roaming" section. It goes through all the steps including asking if I want to overwrite existing files. I have almost 14,000 files and as the process continues, I can see file names being added just as I would expect.

After everything is complete, when I restart Thunderbird, the only access I have is once again to the bare bones new email account. There is no data, nothing at all, from my source computer.

Help please, this has gotten beyond frustrating.

Has anyone had this problem where the headers download but you CANNOT see the contents of the email? If so, has anyone found a solution to being able to see the contents. Centurylink email support is a joke.

GOAL: I am trying to get off of Centurylink but I have lots (OVER 20 years) of important (health and support group related) emails (thousands) that I would like to retain the full contents to and move the mail to my live.com account. I figured out how to set up the other account on Thunderbird already but can not get the full email on my primary Centurylink (Q.COM) account to download. I think I configured the download options correctly but am not sure. See attached.

Thanks in advance!

I have 2 accounts in TB. In one of them Thunderbird has a folder named 'Junkmail' but on the server the folder is called 'Spam.' Thunderbird is not allowing me to rename the folder.

Any reason for the discrepancy?

James

I have used Thunderbird for years on my desktop computer with a gmail account. I have many "Contacts" in my Address Book.

 I recently added Thunderbird to a new laptop computer.  The laptop Thunderbird does not "see" my contacts or address book.

. . . . I am not going to re-create my entire Address Book in the laptop by re-typing thousands of contacts!!!!!!!

I recently upgraded to new software for Thunderbird. For some reason now, when I click on New message, it doesn't work. I can't write a new message and therefore I cannot do my work as I need to.

Any assistance would be greatly appreciated.

Thank you!

John M. Swart

Hello

Is there a way to have the TAB function in an email message body with an option to produce a string of dots, instead of just a blank space? I would particularly love to have it line up subsequent rows on the accounting decimal point when the $ sign is used.

EG with a list of expenditures:

Home Depot .....................$50.00 Office Depot ...................$200.00 Starbucks...........................$37.50

Hope this makes sense! thanks Baz

Hello, I want to delete all incoming gmail messages. I have set up a filter but instead of deleting them it puts them in the Trash folder.

Is this the expected behaviour?

I get the following error when trying to delete emails:

Messages cannot be moved or copied because writing to the folder failed; to gain disk space, go to file, empty trash, then compact folders.

I have tried this and all trash folders are empty, yet the message remains, I cannot delete, move or receive emails. There are 970 emails in my inbox... I even rebooted several times after doing the above and it still does not work.

What ever instructional help is provided, please include how I can save some of those emails if possible as I don't want to loose them... Right now I have had to go to spectrum to be able to read any incoming emails. Thunderbird is bricked....

Please help...

Thank you

Hi -- I have a problem in which I can't seem to access certain emails except via search. If I look in the folder directly, they seem not to be there. For instance, in a specific instance I just discovered I have a local folder in which I have archived a certain category of emails. I went looking there for emails from a certain party and they were missing. So I ran a search, assuming I'd made a mistake and put them in some other folder, but no, the 30-40 emails show up in the search, indicated as being in the folder they were supposed to be in. I can access the contents of these emails via search, so they exist SOMEWHERE that Thunderbird can find them.

I tried running a repair on that folder, and that did not make these emails return.

I should say that I've been on Thunderbird for many, many years and have quite huge archives, though this particular folder only has a few hundred emails. Have I maxed out the poor thing and am getting into the flaky zone where it just can't handle indexing all the emails?

Cannot delete e-mails from inbox. Cannot move them to Trash. Will copy only a few into trash and not remove them from the inbox. Emptied trash, compacted inbox. Read your suggestions, not help. Using Windows 10, latest version, Thunderbird 139.0.2.

I set up a sub-folder to my INBOX. Named it PRIORITY INBOX. Used message filters to send 3 e-mail addresses to the new inbox. It worked, then something changed and it stopped working. Incoming messages from those 3 addresses don't show up in PRIORITY INBOX. They also don't show up in INBOX or JUNK or TRASH. They don't show up anywhere I can find. Then I deleted all three filters, then deleted the PRIORITY INBOX. Now no messages show up anywhere from those three addresses. HELP!

Until recently the search message function displayed a count of the number of finds down in the bottom left hand corner of the screen. Now the number flashes on for a second or two and disappears. To know the results of a search now, I have to sit and watch until the search is complete otherwise I have to way of knowing how many were found. Has anyone had this happen and found a solution?

Hello Following a recent thundebird update, the body of certain emails contains a list of links to images rather than the images themselves that appeared before. The screen looks crowded, confusing and unattractive. How can I revert to the old, much more attractive appearance ? I have searched but can find no help. Regards

Ich kann keine Nachrichten mehr erhalten und und kann auch nichts mehr absenden. Es wird immer wieder ein Passwort bzw. neues Passwort verlangt, das war all die Jahre nicht. Auch ein Passwort wird nicht angenommen. Hab schon alles ausprobiert.