Thunderbird Community Forum

Thunderbird just updated to 144.0.1 (64-bit), and now I see a blank area where message list used to be. This true for all accounts and all folders.

I used to see this issue temporarily after compacting folders, but usually (but not always) went away and messages showed up. Sometimes I had to close and restart TB. Now even that wont bring up the lists. I'm dead in the water. And, yes, I did reboot my computer as well. Screenshot of this state attached.

Thanks for any help--it's urgent. Bert

Hello, I received an email from Spectrum (.TWC) that I needed to change my password by Nov. 11th. I did change it last evening. Now today I cannot receive my email via Mozilla Thunderbird, I receive the pop up to Enter the Password when I open it. Can you help me with this. Thank you for your time and efforts.

I have an email account with BlueHost, which also hosts my web domain. A couple weeks ago I stopped receiving emails and contacted BlueHost tech support. The agent had no clue why I wasn't receiving email. She said "Can you please click on acocunt actions and remove the account and re-addd it. [sic]" I did that, and I was again able to receive emails. But then all my old emails -- sent and received -- had disappeared. BlueHost was able to restore my Inbox emails back to May 19, but was not able to recover any Sent emails. I have a backup of my Thunderbird directory from April, but would like to recover all of my old emails, which apparently still exist because my current Thunderbird Profiles directory contains files corresponding to deleted email folders. For example, my Inbox had a subfolder -- call it ABC -- that was deleted and is no longer visible in my Inbox, but I can find files ABC (no extension) and ABC.msf in my Inbox.sbd folder. My Sent.sbd folder also contains files ABC and ABC.msf. These folders are in C:\Users\aaa\AppData\Roaming\Thunderbird\Profiles\aaa.default\Mail\mail.aaa.com (with "aaa" representing my personal identifiers). mail.aaa.com contains files Inbox, Inbox.msf, Sent, and Sent.msf, which seem to contain my old emails. (Inbox is 132,151 KB and Sent is 289,829 KB, and the file dates are from a couple weeks ago, when I removed and re-added the email account.)

Is there a way that I can recover the old emails?

Thunderbird doesn't open. I suspect because it opens every message I get or send either in a tab or a list or both. Then there gets to be too many of these. I didn't ask for any of these things! Why can't I just get messages like I used to, and not have to constantly be concerned with closing tabs and closing lists? It is ridiculous, and now the program won't even open. I know I am asked to be polite, and it is the programmers who are at fault, not the community volunteers. But we are not allowed to contact and complain to the programmers!

I have contacted support earlier and received a reply through Spectrum webmail giving me a ticket ID 344188 and this is the first that I have had time to resume working on the problem. My email address with Thunderbird is [edited from public] @columbus.rr.com. Besides the Spectrum webmail I also have access to Gmail with the address: [edited from public] @gmail.com Other contact means are: phone [edited phone# from public] and postal mail: [edited mailing address from public community support forum]

My Thunderbird program stopped sending on about 11/3 and the last incoming mail was on 11/5/25. The folders to save emails have also gotten rearranged and some missing. I hope you can help me with Thunderbird, which I have used for many years and have donated to it an Mozella regularly for the past few years. Respectfully, Richard E. Hartle

Hello I have been using Thunderbird forever it seems I am having issues with signing in to my email accounts, I have two main emails, one is: shaker0442@gmail.com, and other is: 0442taterhead@gmail.com My main email is shaker0442@gmail.com and I can't get Thunderbird to recognize my password, and I can't get it to load, and I don't know why, do you have the shaker0442 locked out?? Please help!!! I can only get email from 0442taterhead@gmail.com.... Thank You Bob Jack

This is a comment for thunderbird team. I liked Thunderbirk but one feature prevented me using it, i.e. there is no option to block a sender which is important. Thundbird team please get this so that the app becomes more compitive and appealing. Thanks

I have 1 computer that shows bars at the top and left side that I like. The one at the top shows Get messages, Delete, Reply, Reply All, and a few more items. The one on the left side shows icons that are for Mail, Address Book, Calendar, Tasks, and Chat. I have another computer that doesn't have those bars. I have attached a screen shot from that computer. Both are running T'bird 140.4.0esr (64-bit) and both are Win 11 machines. I've tried everything I can see to get the 2 bars to appear on the 2nd computer. I hope someone can tell me how to get them to show up. Thanks, Mike

On the 20, of October I was forced to re install Windows 10. Kept my data but I had to re install all my apps. With Thunderbird I follow the same procedure I used with Firefox: After installation I copied the profile folder from my backup and replaced the new one. That worked out well. With Thunderbird, I followed the same procedure, all my emails where there but not my local folders. I am attaching several snapshots to illustrate my steps. Image 1 "local folders now" Image 2 "Profile Folder". (why there are 2 sub-folders)? Image 3 "Mail in the profile folder" Image 4 " List of folders in my Local Folders" The are there, how do I get them back on Thunderbird in the correct place "Local Folders"? Thank you for your help again. Regards Ilio Pieroni

I have been using Thunderbird to download my mail from Yahoo for a long time without incident. Now I keep getting the message "Edge: Too Many Requests" as a response when trying to download my email messages (see attached file). I waited 24 hours and then tried again but still get the same message. I am able to log on to Yahoo on my desktop and see my mail without a problem. Is there something that needs to be cleared or reset in Thunderbird? My other email accounts in Thunderbird work fine. Any ideas would be helpful.

Today when I logged onto my MacBook I found that my Thunderbird desktop application is corrupt. When I attempt to open it states "You can’t open the application “Thunderbird” because it may be damaged or incomplete." Screen shots included.

I last used TB with no issues on Oct 27th.

I have over 20 years of TB emails that I do not want to loose.

I have backed up my profiles folders (there are 3) from >Go>Library>Thunderbird>Profiles

My first question is that I thought there were multiple locations of profiles. One for local. But I can only find the above profile.

My second question is how to I go about re-installing? Should I remove the corrupt application first and and then reinstall? What steps should I take?

Thank you!

I've been searching for a few days for a solution to Yahoo Mail not downloading to Thunderbird, I've seen other people with the same problem, I've tried different solutions, but at this point I've given up. My Gmail is still downloading but I have to check my Yahoo Mail via a browser. What gives? Why did this happen in the first place?

I have Windows 11, I've updated Thunderbird.

why can't I ask the actual writers of the program for help, instead of the community? The community is not in charge of writing this program, nor the cause of its problems. The programmers are!

I deleted a profile from my Thunderbird account, but I keep getting a popup login screen. I can no longer access this profile. HOW can I get rid of this popup screen? It continues to popup every few minutes! Need it to stop!!