Thunderbird Community Forum

hello, i cannot seem to find a solution online, hopefully someone here can help.

i often receive emails with images attached, and most of the time people don't resize the image. so you can imagine over time this all adds up. i dont always need to keep a 6mb image versions. i would love if there is a way to resize the email image attachment, to at least still have a smaller copy for refence, but not end up with a huge email account (local/pop3)

preferably a one click solution, or even a routine i can run on the file system, etc.

thanks

After downloading and running installer (Thunderbird setup 148.0) from Thunderbird website, Thunderbird opened as usual, showing my three email accounts. The 2 accounts I use for almost everything are both Yahoo accounts (yahoo.co.uk and rocketmail.com). But.. neither of these accounts will work without a yahoo sign-in pop which is pre-filled with an account name (example graphic attachment : thunderbird01red.jpg). 1 example shown but the same thing happens for both yahoo accounts.

The 'Next' button, which I assume will ask for password, does nothing.

I have attempted login via webmail. I enter account name, am asked for password and Yahoo insists on sending me a verification code - to the other yahoo account (the yahoo.co.uk account), which I cannot access! I then attempt to login to the other account to access my pass code and the same thing happens in reverse, telling me that a verification code will be sent to the first account.

Via Thunderbird, which has for years done all this automatically behind the scenes, I can get absolutely nowhere. Via webmail, I am in an 'impossibility loop'. I have cleared cache for each account.

Why won't Thunderbird allow automatic account login, as has been the case since the year dot. These are the 2 accounts around which my entire life is ordered - can somebody please help.

I have some more email accounts with Hotmail and Outlook but there is popping an error just after the popup where it asks for permissions to connect Thunderbird to my account, and I say Yes and also receive the email that some new apps have connected to my accounts, but Thunderbird just at that step instead of Finish it displays that error message like asking again for Username and Password and even if I fill there the correct details it doesn't go further. Something is unclear at that step, because I also tried removing the passkey from the respective account Page at outlook.com and also the 2FA but the same.

Can you help me?

Thanks

I am shifting over to TB from Windows Live Mail. I have installed TB Ver 115.16.2 on 7 computers successfully (Win 7, 10 and 11) over the past year. But on one Win 7 computer TB will not save the password. Usually TB asks for the Password during set-up. But here it asked for it in a pop-up box. Yes, I entered the correct password. Yes, I said "save with Password manager." But here it keeps asking for it, over and over. At one point TB connected to the POP download server, just long enough to download all the incoming emails, but then quit connecting. It won't connect to the SMTP server. The port numbers for POP and SMTP are correct and the security settings are correct. I've done a lot of web searching. Most sites say that profile files logins.json and key4.db may be corrupted. I disabled them (by renaming) and copied those two files from another computer on which the same Thunderbird version works properly on the same mail server. Same thing - TB still keeps asking for the POP server password. I just deleted TB (uninstalled, and deleted all the appdata directories, and verified there were no lingering registry keys using a list shown on Spiceworks). I'll next reinstall, but don't have much confidence that it will work. Thanks.

Mam problem, pierwsze parę kont dodanych do Thunderbird działa poprawnie i nie ma z nimi problemu. Natomiast pojawił się problem z kolejymi pocztami -nie widzę na nich połowy folderów, albo w sumie żadnych, ani wiadomości wysłanych, ani roboczych. Znowu na innej poczcie w odebranych, nie widzę nadawców - tylko własnego maila. Próbowałam na nowo zainstalować te poczty, jednak nie przynosi to zamierzonych efektów, albo wręcz jest jeszcze gorzej.

I've tried setting up Thunderbird archiving according to the documentation to save archived messages locally, and in the same hierarchy they had when I archived them. That is, if I have:

INBOX

   Box1
   Box2

... etc. then archiving would create a parallel structure in Local Folders

However, this isn't working.

I select "Keep message archives in Other (Archives on Local Folders).

For "Archive Options" I select "A single folder", "Keep existing folder structure of archived messages" and "Recreate inbox folder".

However, when I archive something, Thunderbird just creates a folder "2026" (this year) and puts the message in there.

Why are my settings NOT working?

- Tim

no matter what i enter in settings, any time i minimize thunderbird in win 11 to tray, and then click on its tray icon to reopen it, it opens at this odd sizing every time. i always put it fullscreen again, and minimize, then go to open it again, and there it is, at the odd size again. no other program does this in my two machines. just thunderbird, and i have never set this size and placement, it just seems 'forced' every time, making me have to resize it every time i open it from tray.

I like to default to having threading on. It used to be that when I opened my Inbox, every email thread was closed/collapsed. Now they're open (started somewhat recently).

I can get numerous separate emails where each one can generate lots of responses, meaning they threads get long, sometimes within a few minutes or hours. Having them closed by default (rather than open or unthreaded) makes it to see each individual email chain and other interspersed single emails.

I tried google searching; also tried threaded and grouped by sort (with the default sort set to thread), and it doesn't seem to help. Any help would be appreciated!

J'ai déjà un mail gmx , "andre.et@gmx.fr" est-ce cette adresse qui est crypter ?

Ou est ce une nouvelle adresse ? Chez Mozilla

Merci de m'éclairer André

Hi all — I’m running into a persistent threading issue in Thunderbird (v.148) vthat survives profile rebuilds and affects only specific conversations.

Symptoms Some threads show the expand/collapse carrot normally.

Other threads (same accounts, same folders, same time period) do not show the carrot.

The pattern is consistent: the same conversations fail before and after a full profile rebuild.

Both Inbox and Sent show a mix of threaded and unthreaded conversations.

No global setting seems to be wrong, because most threads work correctly.

What I’ve already checked mail.strict_threading = false

mail.thread_without_re = true

View → Sort By → Threaded

View → Threads → All

Folder Repair on Inbox and Sent

Full profile rebuild

Re‑added all accounts

Rebuilt .msf files

Verified that threading works across folders (Inbox ↔ Sent)

Verified that threading works across accounts

Verified that threading works for most conversations

Header checks For the conversations that do thread, headers look normal.

For the conversations that don’t thread, the headers also appear normal:

Message-ID: present

In-Reply-To: present

References: present

No obvious corruption, malformed IDs, or missing brackets.

What I’m trying to understand Why would Thunderbird:

Successfully thread most conversations

Fail to thread specific conversations

Preserve the same failures before and after a rebuild

Show carrots in Inbox but not in Sent for the same conversation

Show no global misconfiguration

Is there a known edge case where Thunderbird rejects a thread even when the headers appear correct?

Are there hidden rules about ambiguous References: chains, multi‑server storage, or cross‑account BCC workflows that could cause this?

Any insight into how Thunderbird decides not to show a carrot would be appreciated.

Thanks in advance.

Does TB have a "complication" that I can put on my watch face? Most modern watch faces have slots for data provided by app developers like number of pending messages. Does TB have a complication for watch faces.

I want to send photographs from my Android phone to the "pictures" section of the Thunderbird e-mail program. The photos are going into that section but I can't see the picture itself as they just show wording as extensions. How do I get the actual picture to show up? How do I put my desired description of each of the "pictures" on the list along with the extension wording?

After updating Thunderbird to version 148.0 (64-bit), my system crashed. I rebooted and tried updating again. I am now sending and receiving emails normally from only one of my three AOL email addresses. I have attempted to reconfigure the settings on the other two manually, to no avail. Can the settings be corrected automatically? Please direct me to helpful guidelines that I could follow. Thank you.

I have a Windows 11 operating system. I tried browsing/uploading a couple email messages describing providing more information but wasn't successful. Can you help me ?

I am experiencing a persistent "ghosting" issue where deleted messages reappear in the "All Mail" folder. Environment: Mac Mini M2, macOS 15.2, Thunderbird 140.7ESR. Configuration: Gmail IMAP with "Auto-Expunge OFF" and "Immediately delete the message forever" selected in Gmail Web settings. Behavior: Using Shift+Delete or emptying the Trash in Thunderbird appears to work locally, but upon restart/re-index, messages return to the "All Mail" folder. Even after 2+ days, a search on the Gmail web interface still reveals the "deleted" items. Issue: The EXPUNGE command does not seem to be successfully committing to the Gmail server in this specific version build. Note that the TB has gone through some major rebuilds from 140.6 back to 128 ESR to 140.7ESR in the period from early Jan till 2 weeks ago. Very recently, TB became once again very slow on a start up, including after rebuilding of the large All Mail file of 66K items. A month ago, I added Satechi with 2TB drive split evenly between Time Machine and Other data. Significant oscillations took place in free memory on the MacHD between 60BG and 10 GB, currently at 58GB. Safari is my browser.

Four accounts: Rogers Yahoo, Office365, GMX, and a second Yahoo account

When Thunderbird recently asked to access to my provider's server, I gave my Rogers Yahoo account and password; everything looked fine. But when I tried to use my second Yahoo email account, all the folders contained the same data as the Rogers Yahoo account, even though the email addresses were different; my original emails were gone from the Inbox and other folders.

So I began to follow the instructions in Mozilla's page "OAuth2 Authentication for Yahoo, AOL and ATT". 1) with Config Editor, changed "mailnews.oauth.usePrivateBrowser" to TRUE 2) checked for "Accept cookies from sites" in Privacy & Security settings 3) checked authentication settings: All Outgoing servers were set to "OAuth2", as well as Yahoo and Office365 incoming servers. The GMX incoming server was set at "Normal Password" with no option for "OAuth2". 4) I am in Canada and do not use VPN. 5) Finally, I deleted the second Yahoo account (tc2002ca) and all its data from Thunderbird. I logged into Yahoo! Mail online to make sure I had the correct password. I then added tc2002ca as a new account using manual configuration. I entered all the settings to match the Rogers Yahoo account, except (of course) the password which was associated with the tc2002ca account. The result: same as before - all the folders of this account were identical to the Rogers Yahoo account.

To summarize, all the settings in the two Yahoo accounts were the same (imap.mail.yahoo.com and smtp.mail.yahoo.com) except the passwords. When I "tested connection to server" in each case it came back "Successful". Please help me get back to having two Yahoo accounts in Thunderbird, as I have had for years. By the way, I have had no problem using SeaMonkey in a similar way. Thanks!

I am using Thunderbird 140.8.0esr (64-bit) on Kubuntu 25.10 multi-monitor configuration. New install, very little customization.

Thunderbird will not retain the window size or position for the main window or messages. I have have tried deleting both the xulstore.json and session.json files (one at a time and both). When I delete the xulstore.json file and restart Thurderbird, it starts maximized. When I set the position manually e.g. to use about 90% of the screen for the main window and about half the width and about 90% of height for a message window and then close Thurderbird I can see the new window size vales written into xulstore.json e.g 2493 x 1362 and 1501 x 1317 "messengerWindow":{"sizemode":"normal","screenX":"0","screenY":"0","width":"2493","height":"1362"} "messengerWindow":{"sizemode":"normal","screenX":"0","screenY":"0","width":"1501","height":"1317"}

When I close and restart thunderbird it reverts to opening in the center of the primary monitor at a smaller size than when I closed it. The values in xulstore.json have changed to 960 x 540 "messengerWindow":{"sizemode":"normal","screenX":"0","screenY":"0","width":"960","height":"540"} "messengerWindow":{"sizemode":"normal","screenX":"0","screenY":"0","width":"960","height":"540"}

I found a similar recent question if this helps with a possible solution: https://support.mozilla.org/en-US/questions/1527783 but I cannot locate the referenced userChrome.css file to see if there might be something similar to try.

I am also using a multi-monitor setup. If I move the Thunderbird window to the second screen and close it, it always re-opens on the primary display at the 940x540 size. Thanks!

Hi!

I can't get messages from my Thunderbird account. When I click "Get messages" nothing happens and it usually says "Done" on the bottom left corner. I have to use my domain's webmail account to get my e-mail and it only allows me to read it and delete junk.

I really would love to have my Thunderbird account working again as soon as possible.

Thanks so much, Nancy Pedersen