Thunderbird Community Forum

Created a new Ubuntu 24 something machine. Thunderbird was installed with SNAP. SNAP Sandbox Invalidates Decades of Tutorials on Migrating Profiles. Uninstall Thunderbird with SNAP Reinstall Thunderbird with apt-get

Try to Export on my Mac my 4 email account profiles to a .zip files. One of them is 38GB, so this won't work.

Try copying the the folders to a USB Drive and then moving them over to the user/<name>/.thunderbird folder.

Why can't I just drop them in there and then start thunderbird and it loads everything and doesn't ask me to provide a password for my email accounts? I mean wouldn't that be ideal?

What's the correct procedure?

Considering so many companies have adopted Microsoft Exchange/Outlook365 and their IT departments have locked out other communication protocols, are there any plans to address this in Thunderbird? Right now a lot of us can't use it because of this limitation. The only solutions so far appear to be Owl (for purchase) or DavMail (which requires a separate OpenJDK 8 installation). This is a fundamental need in Thunderbird rather than a third party add-on. I like the look of Thunderbird but, alas, am not able to use it.

Just today after installing latest Microsoft Windows 10 64-bit and upgrading Thunderbird to 128.2, when I launch Thunderbird, after 30 to 60 seconds, the app goes "busy" with the hourglass pointer, and I have to kill and restart. Each time it still freezes after one mouse click. It has been working on this computer for months without problems until now. The only thing that changed was an update to the latest Microsoft preview WIndows 10 64bit from "Windows Update" a couple days ago.

Is this my system only, or are others having this freeze problem? I have to kill Thunderbird after waiting several minutes with it still frozen.

I don't want to change to another email program.

I'm running thunderbird 128.3.0 ESR.

Are there keyboard shortcuts for creating headings and lists in HTML messages? You can walk through the menus

i.e. to create an h1 you can do:

1. select text with the keyboard; 2. press "alt+o, p, 1");

Would be nice to be able to:

1. select text with keyboard; 2. press control+alt+1 for h1, control+alt+2 for h2, etc.

Similarly for lists:

1. select text with the keyboard; 2. press "alt+control+l"; 3. press enter to get next item; 4. end with two presses of enter

Perhaps I missed this in the shortcuts help article?

Thanx for any info.

Possibly related to my general opengpg+smartcard configuration see Separate ticket because the call stacks are quite different.

openpgp: Cannot decrypt message. decryption.sys.mjs:528:16 openpgp: Decrypted; key=, plainText= decryption.sys.mjs:316:14 openpgp: Extra decryption details: {"encryptedTo":{"myRecipKey":{},"allRecipKeys":[{"keyId":"B8DE03DA7CEA42B2","primaryKeyId":"A9CB8CB214D427B2"},{"keyId":"B8DE03DA7CEA42B2","primaryKeyId":"A9CB8CB214D427B2"}]},"packetDump":":armored input\n

off 0: packet header 0xc1c14c (tag 1, len 524)\n

Public-key encrypted session key packet\n

   version: 3\n
   key id: 0xb8de03da7cea42b2\n
   public key algorithm: 1 (RSA (Encrypt or Sign))\n
   encrypted material:\n
       rsa m: 4095 bits\n

off 527: packet header 0xc1c14c (tag 1, len 524)\n

Public-key encrypted session key packet\n

   version: 3\n
   key id: 0xb8de03da7cea42b2\n
   public key algorithm: 1 (RSA (Encrypt or Sign))\n
   encrypted material:\n
       rsa m: 4090 bits\n

off 1054: packet header 0xd2c156 (tag 18, len 534)\n

Symmetrically-encrypted integrity protected data packet\n \n "} decryption.sys.mjs:331:16

128.1.1esr (64-bit) Windows

e2ee configured to use external openpgp private key for smartcard.

Getting the following errors in the debug console when signing and encrypting a message.

EnigmailFuncs.sync() failed result: Error: invalid configuration, request to use external GnuPG key, but GPGME isn't working

   encryptAndOrSign chrome://openpgp/content/modules/RNP.sys.mjs:3758
   encryptMessageStart chrome://openpgp/content/modules/encryption.sys.mjs:407
   finishCryptoEncapsulation chrome://openpgp/content/modules/mimeEncrypt.sys.mjs:442
   createMessageFile resource:///modules/MimeMessage.sys.mjs:83

funcs.sys.mjs:492:17

Error: encryptMessageStart FAILED: undefined mimeEncrypt.sys.mjs:455:15

   finishCryptoEncapsulation chrome://openpgp/content/modules/mimeEncrypt.sys.mjs:455
   createMessageFile resource:///modules/MimeMessage.sys.mjs:83
   InterpretGeneratorResume self-hosted:1417
   AsyncFunctionNext self-hosted:804

mailnews.send: NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS: [JavaScript Error: "encryptMessageStart FAILED: undefined" {file: "chrome://openpgp/content/modules/mimeEncrypt.sys.mjs" line: 455}]'[JavaScript Error: "encryptMessageStart FAILED: undefined" {file: "chrome://openpgp/content/modules/mimeEncrypt.sys.mjs" line: 455}]' when calling method: [nsIMsgComposeSecure::finishCryptoEncapsulation]

   createMessageFile resource:///modules/MimeMessage.sys.mjs:83

MessageSend.sys.mjs:125:32

   createAndSendMessage resource:///modules/MessageSend.sys.mjs:125

mailnews.send: Sending failed; , exitCode=2153185313, originalMsgURI= MessageSend.sys.mjs:319:32

   fail resource:///modules/MessageSend.sys.mjs:319
   createAndSendMessage resource:///modules/MessageSend.sys.mjs:133

Error: invalid configuration, request to use external GnuPG key, but GPGME isn't working RNP.sys.mjs:3758:15

Screenshot of config editor for "openpgp" attached.

PATH contains C:\Program Files (x86)\Gpg4win\bin_64 C:\Program Files (x86)\Gpg4win\..\GnuPG\bin

``` PS C:\Program Files (x86)\Gpg4win> ls bin

   Directory: C:\Program Files (x86)\Gpg4win\bin

Mode LastWriteTime Length Name

d---- 8/31/2024 7:21 PM data d---- 8/31/2024 7:21 PM iconengines d---- 8/31/2024 7:21 PM imageformats d---- 8/31/2024 7:21 PM platforms d---- 8/31/2024 7:21 PM plugins d---- 8/31/2024 7:21 PM printsupport d---- 8/31/2024 7:21 PM styles d---- 8/31/2024 7:21 PM translations -a--- 3/11/2024 6:17 AM 73216 gpg-error.exe -a--- 3/11/2024 6:17 AM 548864 gpgex.dll -a--- 8/31/2024 7:21 PM 242 gpgme-chrome.json -a--- 8/31/2024 7:21 PM 242 gpgme-edge.json -a--- 3/11/2024 6:17 AM 121344 gpgme-json.exe -a--- 8/31/2024 7:21 PM 221 gpgme-mozilla.json -a--- 3/11/2024 6:22 AM 65024 gpgme-w32spawn.exe -a--- 3/11/2024 6:18 AM 3059200 gpgol.dll -a--- 3/11/2024 6:17 AM 304128 gpgolconfig.exe -a--- 3/11/2024 6:18 AM 252928 gpgolkeyadder.exe -a--- 3/11/2024 6:18 AM 1018880 iconv.dll -a--- 3/11/2024 6:18 AM 116736 intl.dll -a--- 3/11/2024 6:18 AM 4981760 kleopatra.exe -a--- 3/11/2024 6:18 AM 153088 libassuan-0.dll -a--- 3/11/2024 6:18 AM 856576 libfreetype.dll -a--- 3/11/2024 6:22 AM 132096 libgcc_s_dw2-1.dll -a--- 3/11/2024 5:50 AM 0 libgcc_s_sjlj-1.dll -a--- 3/11/2024 6:18 AM 241664 libgpg-error-0.dll -a--- 3/11/2024 6:18 AM 404480 libgpgme-11.dll -a--- 3/11/2024 6:18 AM 429568 libgpgmepp-6.dll -a--- 3/11/2024 6:18 AM 513024 libical.dll -a--- 3/11/2024 6:18 AM 116224 libicalss.dll -a--- 3/11/2024 6:18 AM 114688 libicalvcal.dll -a--- 3/11/2024 6:18 AM 1018880 libiconv-2.dll -a--- 3/11/2024 6:18 AM 116736 libintl-8.dll -a--- 3/11/2024 6:18 AM 339456 libjpeg-9.dll -a--- 3/11/2024 6:18 AM 289280 libKF5Archive.dll -a--- 3/11/2024 6:18 AM 335360 libKF5Bookmarks.dll -a--- 3/11/2024 6:18 AM 1041408 libKF5CalendarCore.dll -a--- 3/11/2024 6:19 AM 281088 libKF5Codecs.dll -a--- 3/11/2024 6:19 AM 278528 libKF5Completion.dll -a--- 3/11/2024 6:19 AM 510976 libKF5ConfigCore.dll -a--- 3/11/2024 6:19 AM 172032 libKF5ConfigGui.dll -a--- 3/11/2024 6:19 AM 463360 libKF5ConfigWidgets.dll -a--- 3/11/2024 6:19 AM 788992 libKF5CoreAddons.dll -a--- 3/11/2024 6:19 AM 72192 libKF5Crash.dll -a--- 3/11/2024 6:19 AM 195072 libKF5GuiAddons.dll -a--- 3/11/2024 6:19 AM 389120 libKF5I18n.dll -a--- 3/11/2024 6:19 AM 313360 libKF5IconThemes.dll -a--- 3/11/2024 6:19 AM 356864 libKF5ItemModels.dll -a--- 3/11/2024 6:19 AM 258048 libKF5ItemViews.dll -a--- 3/11/2024 6:19 AM 134656 libKF5JobWidgets.dll -a--- 3/11/2024 6:19 AM 1828864 libKF5KIOCore.dll -a--- 3/11/2024 6:19 AM 206336 libKF5KIOGui.dll -a--- 3/11/2024 6:19 AM 700416 libKF5KIOWidgets.dll -a--- 3/11/2024 6:19 AM 439296 libKF5Parts.dll -a--- 3/11/2024 6:19 AM 797184 libKF5Service.dll -a--- 3/11/2024 6:20 AM 804864 libKF5Solid.dll -a--- 3/11/2024 6:20 AM 235008 libKF5SonnetCore.dll -a--- 3/11/2024 6:20 AM 217088 libKF5SonnetUi.dll -a--- 3/11/2024 6:20 AM 302080 libKF5TextWidgets.dll -a--- 3/11/2024 6:20 AM 180736 libKF5ThreadWeaver.dll -a--- 3/11/2024 6:20 AM 1527808 libKF5WidgetsAddons.dll -a--- 3/11/2024 6:20 AM 208896 libKF5WindowSystem.dll -a--- 3/11/2024 6:20 AM 1053696 libKF5XmlGui.dll -a--- 3/11/2024 6:20 AM 103936 libkleopatraclientcore.dll -a--- 3/11/2024 6:20 AM 45568 libkleopatraclientgui.dll -a--- 3/11/2024 6:20 AM 1613312 libKPim5Libkleo.dll -a--- 3/11/2024 6:20 AM 73728 libKPim5Mbox.dll -a--- 3/11/2024 6:20 AM 365056 libKPim5Mime.dll -a--- 3/11/2024 6:20 AM 350208 libKPim5MimeTreeParserCore.dll -a--- 3/11/2024 6:20 AM 142848 libKPim5MimeTreeParserWidgets.dll -a--- 3/11/2024 6:20 AM 1165824 libOkular5Core.dll -a--- 3/11/2024 6:20 AM 449024 libopenjp2.dll -a--- 3/11/2024 6:21 AM 376832 libpcre2-16.dll -a--- 3/11/2024 6:21 AM 273920 libpng16-16.dll -a--- 3/11/2024 6:21 AM 3136512 libpoppler-130.dll -a--- 3/11/2024 6:21 AM 518656 libpoppler-qt5-1.dll -a--- 3/11/2024 6:21 AM 1432064 libqgpgme-15.dll -a--- 3/11/2024 6:23 AM 1848832 libstdc++-6.dll -a--- 3/11/2024 6:21 AM 571392 libtiff.dll -a--- 3/11/2024 6:23 AM 62448 libwinpthread-1.dll -a--- 3/11/2024 6:17 AM 45582 md5sum.exe -a--- 3/11/2024 6:21 AM 294400 okular.exe -a--- 3/11/2024 6:21 AM 189440 overlayer.exe -a--- 3/11/2024 6:21 AM 107520 paperkey.exe -a--- 3/11/2024 6:21 AM 111104 pinentry-w32.exe -a--- 3/11/2024 6:21 AM 175104 pinentry.exe -a--- 8/31/2024 7:21 PM 101 qt.conf -a--- 3/11/2024 6:21 AM 6471664 Qt5Core.dll -a--- 3/11/2024 6:21 AM 7576048 Qt5Gui.dll -a--- 3/11/2024 6:21 AM 1414128 Qt5Network.dll -a--- 3/11/2024 6:21 AM 353776 Qt5PrintSupport.dll -a--- 3/11/2024 6:21 AM 352240 Qt5Svg.dll -a--- 3/11/2024 6:21 AM 6725104 Qt5Widgets.dll -a--- 3/11/2024 6:21 AM 258544 Qt5WinExtras.dll -a--- 3/11/2024 6:22 AM 260592 Qt5Xml.dll -a--- 3/11/2024 6:22 AM 236544 resolver.exe -a--- 3/11/2024 6:22 AM 358400 scute.dll -a--- 3/11/2024 6:23 AM 60416 sha1sum.exe -a--- 3/11/2024 6:23 AM 56320 sha256sum.exe -a--- 3/11/2024 6:22 AM 143360 zlib1.dll

PS C:\Program Files (x86)\Gpg4win> ls "C:\Program Files (x86)\Gpg4win\bin_64"

   Directory: C:\Program Files (x86)\Gpg4win\bin_64

Mode LastWriteTime Length Name

-a--- 3/11/2024 6:22 AM 504304 gpgex.dll -a--- 3/11/2024 6:22 AM 128496 gpgme-json.exe -a--- 3/11/2024 6:22 AM 65024 gpgme-w32spawn.exe -a--- 3/11/2024 6:22 AM 2900976 gpgol.dll -a--- 3/11/2024 6:22 AM 158192 libassuan-0.dll -a--- 3/11/2024 6:22 AM 252912 libgpg-error-0.dll -a--- 3/11/2024 6:22 AM 420848 libgpgme-11.dll -a--- 3/11/2024 6:22 AM 418800 libgpgmepp-6.dll -a--- 3/11/2024 6:23 AM 66544 libwinpthread-1.dll

PS C:\Program Files (x86)\Gpg4win> ```

Is there something more I need to do to "enable GPGME"?

Hello Matt, this is Ilio Pieroni thanking you for explaining that my problem was caused by VPN doing a very good job in masking me out of existence, and being blacklisted. The moment I turned it off, every worked again. I contacted bitdefender, including your response. Waiting for a replay. Thank you again Matt, much appreciated. Regards Ilio Pieroni

I cannot reset password that I need to send emailsbecause although I have saved the password you will not let me into the account. None of my own saved password work for you and I cannot reset. bold text

I am trying to connect the Thunderbird calendar to a one.com caldav calendar. It asks me for the password and after that it tells me that the credentials are wrong. The are correct!!! I tried to log inte my e-mail account at one.com and they are correct!!! Any idea where to search?

For my gmail account, "sent mail" was not being saved, it was hanging, trying to save, but wouldn't. Then the same happened to my email from another account (not gmail, one from a domain on namecheap).

On thunderbird I repaired the "sent mail" folder in my gmail account (repair folder). Now I have NO messages in that folder; they are all gone. There were 4,000 sent messages that are lost at this point. I have an IMAP setup, and I am hoping there is a way to restore the sent emails to the folder.

Also -thunderbird is really slow to get messages. Just another issue that seems alive around its performance right now. Still waiting for a message code for session and it's 15 minutes later- had to grab it off web mail for my gmail account.

recently every time I open T Calendar I get annoying pop up 'Mozilla Thunderbird e-mail wants to access your google account........... then asking accept or deny - I don't use thunderbird email I use Outlook - but I enjoy the Thunderbird Calendar! - only started recently - was it in a update because I don't want to keep seeing it it is very annoying thanks so much

I recently updated to Ubuntu 24.04.01 and Thunderbird went from a debian version to being a snap version (128.2.3esr). Something clearly went wrong and Thunderbird was not added back to my dash (desktop), so I had to add it back in from apps. When I open Thunderbird it can't find any data and expects me to add all my email accounts from scratch. I tried renaming the profile directory and copied the old (non-snap) profile in it's place, but to no avail. It still acts as a "clean install". Can anyone give me an idea how I might fix it and restore my old mail accounts, please?

Trying to send an email and I get a message that says login to outlook.office365.com failed. Ive reset my password to make sure it was correct and Im still getting the same message

I have figured out how to make an email address group.

When I am sending to the group and I add the group name to the "to" line, how do I get it to fill in the email addresses rather than the group name.