Thunderbird Community Forum

Why can't I retrieve a website that I am directed to in a Thunderbird email? Usually the website is in "blue" and can be retrieved by a simple click, these are just in black.

For four years your admin has used the Mozilla platform to stalk and hack my wife me and my children, bragging about stealing nude photos of my children. I have been powerless to stop them, Donald Ericson, and Forrest Kimmel has been using your platform thunderbird to attack my family for four years or longer. I need help because they have no intention to quit. My kids are 13 and 15 and I have been tormented by this group of grown men stealing information about them, and they have Mozilla certificates to do this to us. I guess you let any pervert get a certificate. I promise that i am not going to try and stop it anymore. I am hiring an attorney and suing the crap out of your site. Hope you have cho-mo coverage.

After the 128.3.0 update nothing in my email works. I can't send or receive emails. I wrote and email and since it wouldn't send I wanted to save it and could not save it. Initially I got the message that my email accounts were black listed. That stopped and I got another error message that kept repeating itself. I am not sure what that said anymore. I rebooted my computer and now it just doesn't work. I checked my settings and they are still correct.

Is there any way that I can go back to the last update? Is there anything I can do to fix this one without losing all of my saved emails? I am using Windows 11.

Hi, tbird 128.3.0 esr 64b w11p. A prob new to me. Only for MS outlook mail (aka office365 email, but no ofc365 on my laptop, just the email in tbird). -in unified folder view, my MS mail acct (it still has the "hotmail.com" address, but works), is not present -- that's the problem. A workaround is that I can choose both "unified" and "all" views together -- but while the MS mail acct now appears in the folder pane at the top, as well as in its own "place" at the "accounts" area below, that MS mail acct not longer has its messages appearing in the "message list" pane. I have to go to MS Mail's own place below, in the folder pane (as stated above),to see its msgs. in msg pane.

 I could use the "all" view, but it's not as nice & I never have had to choose that before this prob.

- I did run "repair folder" for MS mail's own inbox (again, below, in its own place below, in folder pane, accts). And I restarted t-bird.No change in behavior, unified view does NOT list my hotmail emails.

I have used & am comfortable w/config ed, but only when I have the proper instructions you may post in your potential reply (I am not a coder).

Please advise, thank you.

I am maxing out my Comcast email space allowance (10 gb) and want to move it all to my PC. (i don’t want an encrypted backup, but something readable.) I thought I could use Thunderbird and set up a POP3 account on Thunderbird with the option to leave emails on the server. It downloaded only the Inbox, not the subfolders. I read on the Forum that that is what happens with POP3. My understanding of IMAP is that I don’t get the actual email on Thunderbird, because it stays on the Comcast server.

Is there a way to download all those emails and folders to Thundebird (to keep) and then delete them from Comcast? I don’t plan to use the Thunderbird client for my day-to-day email, simply to store the last 10 years of email.

I have tried to research the forum articles so that I don’t bother anyone needlessly, but can’t find an answer. Thank you.

bold text Previously I put the mouse on bottom of very long list and pushed them up until I had a workable IN BOX list. They were not lost they kept the displayed list the same as I deleted emails after reading.

Barry

When i delete any message, TB get unresponsive. It couldn't show any other messages but shows blank screen when try any folder. All folders become clear with no any message inside.

I should restart the TB to be able to access again the folders and messages.

Can anyone support to fix ? or what could be the reason for this issue ?

When I open Thunderbird (Mozilla), my files are not current. In other words, the most recent emails, probably since the last time I used Thunderbird, in my file folders are missing. I have tried changing the server settings but I think they are correct. Please be patient with me, I am unfamiliar with all the terminology, etc. Also, when I first enter Thunderbird, it does not recognize my password. A window opens with the message "Login to server imap.postoffice.net with username john.fn@usa.net failed." That message also appears when I click on Get Messages. Thanks for any help.

I already tried putting Thunderbird as a shortcut into the C:\Users\<myAccountName>\AppData\Roaming\Microsoft\Windows\SendTo (aka. shell:SendTo) folder. But when I use the "Sent to" menu and select Thunderbird, the file to be attached just gets openned by Windows as if I had double-clicked on it. Thunderbird does not even open a new message.

I also tried changing the call of the Thunderbird shortcut in the SendTo folder to: "C:\Program Files\Mozilla Thunderbird\thunderbird.exe" -compose attachment= At least, then Thunderbird opens a new message. But it just writes the path\filename of the file to attach into the attachment section. When I then try to send the message, Thunderbird says it cannot access it under this path.

How are you doing this? Thanks!

I have five email accounts defined on a hosting service. On my computer in Thunderbird I have my main account on the left side followed by one of the other five. Then comes Local Folders and two more email accounts. I can retrieve email into my personal account and the one above Local Folders. I can't retrieve into the other two accounts. My wife's computer has HER personal account and one of the ones into which I can't retrieve. She can't retrieve into that one either. I have checked details of the definitions of the accounts on the hosting service and in Thunderbird on both of our computers and can't find anything different on the accounts that don't retrieve mail. I have an Android tablet running the K9Mail client and have my personal account and one of the problem accounts defined. I setup the other problem email account there and got complaints about it not being from a trusted site. I went ahead anyway, went to my personal account and sent a message to the new problem account and was able to go to that account and retrieve the message. What am I missing?

Hi everyone,

Im doing a clean install and i dont want Thunderbird to sync and download some emails.

What im trying to achieve is to download every email to use offline and be in sync with the Gmail account but only the most recent ones. And i did this:

Inbox: So far in Gmail i moved alot of emails from the Inbox to another folder. How can i disable that folder to sync in Thunderbird? Because as soon as i log in, every folder starts to sync and download automatically.

Outbox: I did some research and its seems that is not possible to move emails from outbox to another folder. Is there any way that i can only download emails only after specific date?

in the older TB for a loooong time, adr book and inbox showed up under WINDOW item new TB changed that and sometimes shows under TOOLS menu but in inbox it doesn't in compose/edit window it shows. See attached

I have been trying to get my Comcast email configured for days with no luck. When I try to log in using my Comcast password I get a screen that shows "Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server. Reference #18.321c2e17.1727662977.283cff2b https://errors.edgesuite.net/18.321c2e17.1727662977.283cff2b. I have allowed access to third party apps on my Comcast account and I am able to access my email on the Comcast website with no problem. I saw something about disabling IPV6 but it said to go to Preferences or Options in the Settings menu. My version of Thunderbird (latest) doesn't have these menu options. I have tried various IMAP and SMTP Port settings I found on the internet and nothing works.

What are the settings for Comcast email in Thunderbird?

Hi. I keep trying to delete messages from my AOL IMAP inbox, and they do go to the trash, which I then delete. But then the messages all return to my Inbox. Is this an AOL issue, or a known issue with Thunderbird? Any solutions?

I use Thunderbird Mail, I have two email accounts, a gmail and an icloud. Now a problem has occurred, all subfolders for icloud have disappeared from Thunderbird. I had different folders of saved correspondence, but now I just see Inbox, Archive and thrash. Anyone know what I can do to get those folders back, for gmail account everything is ok

I've been on Thunderbird for almost 20 years and a Mozilla fan. Have evolved a fairly elaborate configuration of local (POP) email folders, rules, calendar, and accounts to manage & organize email activity, retention, archiving, etc. I've not had to deal with Profiles in previous upgrades and don't have much experience with it.

The recent Oct 1 push of Firefox & Thunderbird 131.0 releases took me by surprise. I was able to re-implement the previous Firefox profile to recover bookmarks, cookies, passwords, etc. However, when T-Bird warned that 131.0 was Beta & unsupported I took the suggestion to download & install the current supported release: 128.3.0 (I was on 128.2.3). Then hell came.

Once downloaded, installed & launched, Thunderbird 128.3 cautioned the new profile created with T-Bird 131.0 was incompatible with previous versions and that I should create a new one, which I did. Still could not get new T-Bird to recognize previous profile, so I tried uninstalling, downloading & reinstalling 128.3 multiple times, each time prompted to create a new profile before proceeding. I tried to follow the previous profile restoration process detailed on support forums & articles, but none seemed specifically relevant to my situation.

I located my profiles in the appdata roaming profile folder, including what I think are most recent based on size of mail folders. Can't determine whether I had just one or several in use due to the extent of my setup. Could really use some help & advice to: 1) Determine which profile was in most recent use prior to T-Bird upgrade. 2) Whether more than one profile was in use. 3) Re-implement the profile I was using on T-Bird 128.2.3 with my new 128.3.0

Regards & many thanks in advance, John C Houston

PS You'll ask why I would upgrade to 131.0 from 128.2.3. Answer: it was on auto-update and 131.0 is what was pushed. No more auto-updates for this guy!

I have had two Gmail accounts on Tbird for about a year with no problems. Now I get unpredictable or no results trying to send or receive messages from the newer account. A message mentioning unsuccessful server authentification is the most common. "we have sent your message but not mentioned it in the "sent" folder due to connectivity problems" also occurs. I have absolutely no problem on iOS mail or Tbird running on MacOS. To the extent that I can decipher the iOS settings, there is no difference.

It seems a new version of Thunderbird was updated and installed today. Although the new message button seems to be working it looks like a dark black button. How can I change the color setting so it is readable?