sync.firefox.com.cn Inaccessible

The Firefox browser I was using failed to back up the synchronization data of the domestic version due to negligence in reinstalling the new version. Starting from May 24… (pročitajte više)

The Firefox browser I was using failed to back up the synchronization data of the domestic version due to negligence in reinstalling the new version. Starting from May 24th, after logging into the domestic version account, data synchronization cannot be achieved. (Currently, all downloads automatically redirect to the international version, and the login account is also the international version account. However, the domestic version data was not backed up before, and it is necessary to log in to the domestic version again to back up the data.) . Is there any expert who can offer a solution? The data of eight years has not been backed up. Urgent

Asked by 15821706689 prije 2 sedmica

Last reply by Kiki prije 1 dan

Adding a search engine URL

Hi, I am trying to add Brave as the search engine on the Firefox settings in iOS, however, I continue to receive an error message stating “Please fill all fields correct… (pročitajte više)

Hi,

I am trying to add Brave as the search engine on the Firefox settings in iOS, however, I continue to receive an error message stating “Please fill all fields correctly” I am using the below URL:

https://search.brave.com/search?q=%25s&source=desktop

And

search.brave.com or https://search.brave.com

But none are working and I continue to get the same error message

Asked by pride.green.sweat prije 3 dana

Last reply by TyDraniu prije 2 dana

Firefox iOS freezing and not downloading pdfs on iPad pro

Hi I’ve been a dedicated Firefox user since as long as I can remember across all my devices. Since buying an iPad Pro and setting up with Firefox, as I have on all my de… (pročitajte više)

Hi I’ve been a dedicated Firefox user since as long as I can remember across all my devices. Since buying an iPad Pro and setting up with Firefox, as I have on all my devices, on the iPad Firefox performance is really poor. Websites often freeze and downloading pdfs from websites or from SharePoint etc. often does not work. An empty file will be saved. When switching to another browser I don’t experience these problems and I have no other software problems on the iPad. Running Firefox 139.1 on iPadOS 18.5 on a 13” iPad Pro M4 (MVX33HC/A)


Can you please let me know what your proposed fixes are for this? Thank you and kind regards Ewald

Asked by Ewald prije 1 sedmicu

Last reply by hussainm prije 2 dana

IOS app crashes/boots-out in seconds, not allowing me to press anything

The problem began when I was browsing Google maps through Firefox, it gave the prompt to view it through the Google maps app instead. Google maps needed an update, I was … (pročitajte više)

The problem began when I was browsing Google maps through Firefox, it gave the prompt to view it through the Google maps app instead. Google maps needed an update, I was on low data mode, I got impatient and canceled that update, then somehow Firefox wasn't allowing me to finish a sentence in the search bar afterwards. Now it doesn't let me open new tabs, exit out of already open tabs, or access the browser settings without freezing for 3 seconds and going to the home screen.

I've updated Firefox to version 139.2, I've searched for some crash log information for iPhone 11 and didn't understand it too well (one suggested to search from Privacy and Security->Analytics and Improvements->Analytics data and to search for "client" but got nothing). I couldn't figure out what more to do with the app from my home screen or settings, I turned my phone off and on yesterday yet it still happened. Any advice would be appreciated, I'm not experienced with technical things and don't want to risk having my bookmarks or passwords be erased in any way.

IOS version is 18.4.1 if that helps.

Asked by Melody Quiroz prije 3 dana

Last reply by Paul prije 2 dana

generated password was not saved

Dear Firefox-Support, while using the iPad App in version 138.0 to generate a secure password today, this password was not saved. I was using the change password functio… (pročitajte više)

Dear Firefox-Support,

while using the iPad App in version 138.0 to generate a secure password today, this password was not saved. I was using the change password function on an account previously not known to my Firefox account. When I acknowledged the password change and was prompted to sign in in the same tab, neither the function that should remember the new password within the same session worked, nor was it saved with the other passwords.

I think it is unlikely you can help me find this password again, but I would like to make you aware, that this szenario might be an issue.

Asked by sarah.neipel prije 2 sedmica

Last reply by Kiki prije 3 dana

Regression in FF iOS

When clicking a link, the context menu uses to show the entire URL, now it only shows the domain. This is a regression and feels like a potential security risk if you can… (pročitajte više)

When clicking a link, the context menu uses to show the entire URL, now it only shows the domain. This is a regression and feels like a potential security risk if you can’t see the entirety of the URL prior to navigating to it.

Asked by b21 prije 1 sedmicu

Last reply by Paul prije 1 sedmicu

Sync and save data

Trying to sync Firefox on a Win11 desktop and an iPhone 11. The menu on the iPhone does not have a “Sync and save data” to tap. I can’t get to “ready to scan”. To hold … (pročitajte više)

Trying to sync Firefox on a Win11 desktop and an iPhone 11. The menu on the iPhone does not have a “Sync and save data” to tap. I can’t get to “ready to scan”. To hold my iPhone over the code. Suggestions appreciated.

Asked by Barry Broughton prije 1 sedmicu

Last reply by Paul prije 1 sedmicu

Three dots problem only on my iPad

Whenever I’m in a tab where I searched something and I click the three dots the app crashes and closes making it impossible to save bookmarks and etc when having a tab op… (pročitajte više)

Whenever I’m in a tab where I searched something and I click the three dots the app crashes and closes making it impossible to save bookmarks and etc when having a tab open. But when I’m on the home page it works fine. This is only a problem on my iPad since I first installed the app. My iPad is on the newest iOS update and so is Firefox, also have the latest iPad.

Asked by Julian Schleif prije 1 sedmicu

Last reply by Paul prije 1 sedmicu