Firefox Community Forum

As of yesterday my Firefox browser no longer displays some screens within Amazon Prime correctly. It displays what should be images as text, which is difficult to read, unlike Microsoft Edge, which displays the Amazon webpage correctly. I am running Windows 10 with a support extension through October 2026, so could it be an update from Microsoft Windows or Mozilla Firefox that has caused the problem. Thanks for your help.

Michael Archer [edited email from community support forum]

My website www.Griggs.com is suddenly not appearing on my Firefox browser

So can I please have phone support?

Lewis Brown Griggs [edited phone# from public community support forum] Pacific Timezone 2pm

I have Firefox installed on multiple devices and most/all of them don't keep sessions or browsing history

I noticed that these files are updated while browser is open and get deleted once browser is closed:

• sessionstore-backups/recovery.baklz4
• sessionstore-backups/recovery.jsonlz4

No other files are related to sessions

I have "Open previous windows and tabs" checked

Installations:

• Windows 10
• Debian 12
• Debian 13 (Firefox 148.0 Snap)

On Firefox for Android, this issue doesn't happen, I can even see the whole browsing history including history lost on PC installations