Firefox Community Forum

cannot load X, this is not an everytime occurance, super random. Perhaps half of my attempts to load the page it is interupted by an error.

see uploaded image below

I do not have enhanced tracking on.

Hi....all of a sudden my firefox browser is not working. My home page will load in. But if I try to search for something all I get is a blank white screen. Can anyone help me out. I thought if I uninstalled it and then reinstall that might fix the problem. But I cannot find a way to uninstall it. Would appreciate anyone's help...Regards, Richard

Hi. Populating stored credit card data used to be working fine, but has stopped working on my desktop PC several moths ago (at least). When I click on one of the stored credit cards on a payment page, nothing gets populated in the fields. That happens with all stored cards. On my laptop PC that has a fingerprint sensor the populating of credit card data still works, but now I'm being asked for a fingerprint. Before I didn't need to provide my fingerprint to use the stored credit card data. I assume by the different behaviors of the desktop and laptop machines that at some point some "security feature" has been added to Firefox that broke usage of the stored credit card data on my desktop PC. What is that and how can I disable it?

To Whom It May Concern:

I was able to login to ChatGPT before January 30, 2025.

I run Firefox on Windows 10. Currently I am using Firefox 135.0 which seems to be creating problems with Authentication Errors with ChatGPT.

Some extensions I had at the time are:

Firefox Multi-Container Tabs BitDefender Traffic Light AdGuard Terms of Service Didn't Read Print Friendly and MeasureIt.

These are all extensions I actually use.

And prior to January 30, 2025, I did not have a problem.

But ever since then I have not been able to login to ChatGPT due to Authentication Errors. I signed up using my email and password and never use anything else to login.

I am not using a VPN.

I cleared my Cache.

I disabled my Extensions.

I tried to login in a Private Window.

I even refreshed Firefox and it still would not work.

I have contacted ChatGPT's support team and they suggested I try a different browser and Chrome worked.

But I don't want to use Google if I can avoid it.

Please help me with this.

I always shut down my PC (Windows 11) while Firefox is open, and it reopens automatically when I turn it back on. However, the settings and the layout are reset.

I tried closing the browser normally via the Close button, but the issue persists.

I tried killing the process via Task Manager, but the issue persists.

I'm not opted into Firefox Studies.

I use quite a few extensions and also Container Tabs. I tried disabling all extensions, but the issue persists.

I just can't disable Container Tabs to test because I would lose too many tabs. Could Container Tabs be the issue?

Hello. Idk how this happened, but my bookmarks have quadrupled. Idk why I bookmark so much, but I had about 40 folders for bookmarks, until I now found I have 160. There's 4 of every folder. How do I clean this up? I know Edge has a "delete duplicate bookmarks" button. But in Firefox, I can only find add-on extensions that claim they can clean out duplicate bookmarks, but having tried 3, I've found none to work. Any suggestions?

I think there may have been update last night, or else maybe the cat stomped on something. Because today all of those things (Bookmarks All Disappeared, Can't Create New Favorites, AutoComplete For Web Addresses Not Working) are suddenly not working. I'm still logged in as myself and it remembered my cached data.

Anyone run into this?

I have a link provided by a web site I use. Through Firefox it takes me to a Mimecast authentication screen that asks for my email, then tells me to contact my IT department. This is my home internet. I can access the link through Safari. I'm stumped.

I've used FF for years. The last year, it does not function correctly on about 20% of sites. I suggest focusing on making it compatible, rather than requiring sites that are perfectly coded. I may have to drop FF soon.

Hello,

I can open up my posteo.de account, and I can see all of my emails. However it is not possible to open up and view an Email, a double click has no longer any effect. I re-installed firefox, this had no effect on my problem. I then completley deinstalled my MX Linux and installed KDE neon. A new firefox installation didn't solve the problem. Just to check, I installed Brave and I can open my Emails without any proble,- I would be greatful for any help!

Regards from germany

Adrian

I use Xero accounting software and used to be able to view pdf within the software up until the recent update. Now it just sits with a spinning wheel. I've found that if I change the setting within Firefox to open the pdf within Firefox the issue is fixed in Xero. But then all pdf's open in Firefox instead of the usual Adobe. This breaks other workflows within my organisation as I need to email the pdf straight away when I download it, so my Windows was set with Adobe as the default for opening pdf's but now Firefox has taken that over. There does not appear to be any way to email the pdf from Firefox other than to save it and then find the file and email it from there which is very time consuming. I don't know what has changed in Firefox, but please can you fix it. I see I'm not the only person with this issue.

I've noticed recently after system reboots that Firefox forgets the "Open previous windows and tabs" setting and restarts with only a blank tab. I've confirmed that this setting is ticked prior to the reboot. I know I can restore the session under History but why isn't Firefox remembering this setting and re-opening the windows & tabs like previously?

Running Firefox 135.0.1 and Mac Sequoia 15.3 (but has been happening in recent previous versions of both).

Greetings, When I try to sign in to SXM, firefox is now asking for a passkey. I don't have a passkey for this account. I'm unable to get past the passkey window. I called SXM support. They have no answers. Any thoughts? Best, Steve

I am on a Mac desktop running Ventura 13.7.3 and running Firefox 135 with extension of Ghostery, Privacy Badger, Google Don't Track Me, Facebook Container, FoxClocks and SoftGreenLeaves theme. All of these extensions have been playing nicely with each other for a long time.

Recently I've been having trouble recently with Firefox doing that thing of suddenly freezing/producing multiple windows and I need to refresh in order to get it working properly again. This has happened three times in the last five days - so frequently that I now keep the refresh instructions on my desktop. Today I heard the CPU grinding and clicked open my Activity Monitor to see four listings of 'FirefoxCP Isolated Web Content' running all of them using in excess of 2Gb. Unfortunately I wasn't able to get a screenshot of the Activity Monitor while this was going on as I had the Mac force quite Firefox and the moment I did, the activity stopped, but I've attached an example of the Activity Monitor showing still high CPU values for a few moments of browsing.

So what's up? How can I stop the CPU grab? How can I stop the frequent crashing?

Every time I open Firefox recently, and the Yahoo.com web page starts up, I get an annoying prompt from global privacy control, that asks to allow or not allow. IT'S ANNOYING. I went into the settings for that apparent add on feature, that I DIDN'T add, and set all 5 settings to FALSE, but the program still pops up. It ALSO screws up the format of the Firefox web page, and shows the Yahoo News feed totally different and it's also VERY ANNOYING HOW do I totally get rid of the global privacy control? I can select the Firefox settings under security to tell web pages to not sell the info, as far as I know, correct, so I don't need the retarded global add on? ?? I want Firefox news feed like it was before the update. Thank you very much... HOPEFULLY!