Firefox Community Forum

I've been a Firefox user for a very long time with no real problems, but this one may force me to move to Chrome. Recently, I've noticed that some things show up or work in Chrome, but they don't work in Firefox. I've encountered this problem more recently and it seem to be getting worse. Just today, I had a problem with the V.A. and AMC theater websites. Is there a workaround to this problem. It's going to get bad if even the government is using google extensions.

I use google account No.1 for log in Mozilla Also I use google account No.2 When I open new tab / type request / google search give me results using google account No.2 I can`t change it. If it`s possible - please advise how

I downloaded Firefox not too long ago to combat the fact the Microsoft Edge wasn't working correctly, but ever since I downloaded Firefox it's been making my computer run really slow on the browser. Things are often slow like scrolling up on and down pages websites like Pinterest, and the text when typing on Google docs takes a moment to show up after I've typed it and not instantly, for example.

I checked my computer's task manager because I recently cleaned the laptop, thinking that something else was causing it to be slow, but it isn't. I don't have many processes open on the computer mainly mandatory things and my browser, since I use my laptop mainly for school work, music, or writing. Firefox opens multiple processes, the highest being 21 at one time, and takes up most of the memory on the laptop. Is this normal? Because it takes 1,094.0 MB and keeps my laptop's memory at 90-91%. If it isn't normal, how can I reduce this as well as the lag on my laptop when Firefox is open?

I attached a photo as well.

When I opened Firefox, all my profile settings were back to a Default. Lost all my settings. Looked up solution on Google, couldn't find an "Old Firefox Data Folder" anywhere.

Tried the other listed "profiles" in my profiles folder, none were my most recent profile with all my settings from the past months.

How can I find the profile that was used before my update which was done 7/27/25 ish.

Thanks, Jean [email removed]

receiving error message when attempting to log into my Nord VPN: An error occurred during a connection to nordvpn.com. PR_END_OF_FILE_ERROR

I am unable to download PDFs from web sites when using Firefox, but I have no problem with any other browser. Please explain. I have Windows 11 pro and my email server is Protonmail. I also have LibreWolfe and Vivaldi browsers, both of which allow me to read, print and download without any problems. Your help would be appreciated. Regards, Alan.

All of a sudden, I can't access several websites through Firefox that I have used for years -- but I CAN access them in other browsers, like Chrome and Safari. Also, Firefox no longer works with my password manager. Until about two weeks ago, I could always autofill login information, but no more.

What gives? I am up to date on my IOS (Sequoia 15.5) and on my version of firefox -- and my password manager app. Superfrustrating. I hate to have to turn to Chrome as my primary browser since I hate Google, but I might end up doing that and just not using Firefox anymore, after like 20 years of having it as my primary browser.

when I select fn and f11 on my key board, I want to permanently show both the menu bar at the top of the screen and the bookmarks line across the line just below the search line

I have spent the last two hours trying to get my Bookmarks amd history back. I am exhausted and very worried. Firsty I tried going through the Menu, but there is no list of backups there. and there is no history, either!

Then I tried looking in about:profiles - I only have three:

oi853qa9.default, 7sh8b0ii.default-release, and d41afk6n.default-release-1. Only the first one of these contains any bookmark files.

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2025-07-30-04-40-08-1414cd.png

Ideally, I would like to restore the most recent of these, or the second most recent, if the newest one is corrupted in some way. However I cannot find a way to do that from the information I have seen tonight. I hope you will be able to help me out,

Yours Sincerely, Ms Jacq Felis.

Hi Mozilla Support Community, I’ve been trying to print a restaurant menu from this page: https://olivegardenmenue.com/olive-garden-dinner-menu/ using Firefox, but I keep running into formatting issues—some parts of the menu are cut off, and images don’t appear correctly.

I’ve already tried using print preview, adjusting margins, and changing scaling options, but it doesn’t seem to fix the layout. Is there a Firefox setting or extension that helps with printing full web pages, especially content-heavy ones like restaurant menus?

Any help would be appreciated. Thanks in advance!

I have been trying for days to get back my passwords and bookmarks. The support articles are not terribly helpful. All I want is to restore my bookmarks and passwords that Mozilla wiped out. I have the old Firefox folder but the support page says just copy what you need. please, is there a simple way to restore my bookmarks and passwords without having to jump through hoops.

The operating system is Win11 Professional 24H2, the browser version is 141.0 (64 bit)

When I use Firefox to open any webpage and upload files, the browser will freeze. Specifically, the browser cannot perform any operations (including clicking on webpage links, switching tabs, scrolling pages, opening debugging interfaces with F12 ...). The larger the uploaded file, the longer it will freeze. However, for the same website on this computer, using Edge or other browsers, there will be no lag. But I don't think the above malfunctions are caused by the operating system version or browser version. Because this malfunction has been present for a long time, the computer's operating system and browser have been constantly updated, and no matter what version is updated, there will always be this malfunction

As a user in China, since the domestic version of Firefox was discontinued, I switched to the international version. However, I’ve encountered a frustrating issue regarding how history entries open: When I click on a history entry in the right-side history sidebar, it overwrites my current tab by default. To open it in a new tab, I have to manually press the Ctrl key while clicking — which breaks my long-standing browsing habit. Previously, in the version I used (the domestic variant), a simple click on a history entry always opened it in a new tab. Strangely, the left-side history panel (if applicable) also opens history entries in new tabs without overwriting. This inconsistent behavior between the sidebar and other interfaces is confusing. I understand some users might prefer overwriting the current tab, but flexibility is key. Could Mozilla add a configurable setting (e.g., in about:config or the preferences menu) to let users choose:

   Option 1: Overwrite the current tab when clicking history entries.
   Option 2: Open history entries in a new tab by default.

This would respect diverse user habits and resolve the mismatch between the sidebar and other history interfaces. Thank you for considering this improvement! 我是一个中国地区的用户，因为国内的停运了，现在更新了国际版的火狐，但是在用到国际版的火狐中，我遇到了这个问题：在当我点击历史记录时，会把我当前的标签页覆盖，如果需要不覆盖当前标签页，则需要我按住ctrl再点击。在这之前，我用的版本一直都是在新标签上打开历史网址的，然后我发现在左侧的历史记录这，点击历史记录则不会覆盖标签页，也是新打开一个标签。这让我很苦恼，我之前一直的习惯逻辑都是点开就可以了，而且是点开右边的历史记录侧边栏。我希望能够增加个设置什么的，可以给予用户选择的权利，如果有人希望点开历史覆盖当前页面，则覆盖，希望新打开标签页的则可以打开新标签页。

As a user in China, since the domestic version of Firefox was discontinued, I switched to the international version. However, I’ve encountered a frustrating issue regarding how history entries open: When I click on a history entry in the **right-side history sidebar**, it **overwrites my current tab** by default. To open it in a new tab, I have to manually press the *Ctrl* key while clicking — which breaks my long-standing browsing habit. Previously, in the version I used (the domestic variant), a simple click on a history entry always opened it in a new tab. Strangely, the **left-side history panel** (if applicable) also opens history entries in new tabs without overwriting. This inconsistent behavior between the sidebar and other interfaces is confusing. I understand some users might prefer overwriting the current tab, but flexibility is key. Could Mozilla add a **configurable setting** (e.g., in *about:config* or the preferences menu) to let users choose: - Option 1: Overwrite the current tab when clicking history entries. - Option 2: Open history entries in a new tab by default. This would respect diverse user habits and resolve the mismatch between the sidebar and other history interfaces. Thank you for considering this improvement! 我是一个中国地区的用户，因为国内的停运了，现在更新了国际版的火狐，但是在用到国际版的火狐中，我遇到了这个问题：在当我点击历史记录时，会把我当前的标签页覆盖，如果需要不覆盖当前标签页，则需要我按住ctrl再点击。在这之前，我用的版本一直都是在新标签上打开历史网址的，然后我发现在左侧的历史记录这，点击历史记录则不会覆盖标签页，也是新打开一个标签。这让我很苦恼，我之前一直的习惯逻辑都是点开就可以了，而且是点开右边的历史记录侧边栏。我希望能够增加个设置什么的，可以给予用户选择的权利，如果有人希望点开历史覆盖当前页面，则覆盖，希望新打开标签页的则可以打开新标签页。谢谢