Firefox Community Forum

Hello, I imported Bookmarks when I came to Firefox from a previous browser. The experience was terrible and challenges still linger. Firefox has come a long way, however UX still seems to be a 2nd class citizen. Bookmarks now has somewhat duplicate directories and this in turn is causing desktop/phone sync doubt and is likely missing bookmarks.

When sync breaks, it is so confusing. How can I simply have a working Bookmarks sync on desktop/phone?

Perhaps there was a challenge when I need Bookmarks to appear in the top bar when a new Tab is opened, as this was contrary to default Firefox settings.

Hi. I am trying to migrate Firefox from my wife's laptop to her new one, using sync. I've followed the instructions, set up sync on the old one, then set up sync on the new one with the same account. Nothing changes! Where am I going wrong? Or will I have to do a manual transfer instead?

I wanted to synch my current settings in my browser to import them on my new laptop. When I tried to login to my account, I the message from the attached screenshot appeared. So I created a new profile, got my stuff back to what it should be and then deleted the "new" profile. But now every time I try to get into the correct profile and login into my account, I still get the message from the screenshot. I never ever synched with another profile before and never had an issue in the past. Right now I am rather pissed off, because I lost atleast some of my bookmarks during this whole ordeal.

Hi, I created mozilla account and turned on synchronization to save my passwords, history, etc. After I done it, I formatted my pc. Now I've just downloaded mozilla and log in to my account to see that NONE of my data were saved... How is it even possible? I turned synchronization on and then selected which data I want to save. Will you be able to help my with that?

Instead of syncing my current settings, sync just overwrote them with an old, outdated copy from another device, completely ruining my addons, bookmarks and various other settings. I managed to restore the bookmarks, but is there really no proper way to undo this or prevent such thing from happening in the first place? Is there no way to control if I want to sync my setting TO the server or FROM the server? How such a vital decision is even made then and why wouldn't there be a way for a user to control that? This is so disappointing :(

Hello, when I first switched from google chrome to Firefox I could not figure out how to create one browser with two profiles like I had with chrome. So I went to about:profiles and created two separate browsers not realizing you all had an option to create two profiles under one browser. I finally figured out how to have to profiles under one browser by going here https://www.tech2geek.net/how-to-use-the-new-updated-profile-manager-in-firefox-2025/#google_vignette but I can not figure out how to sync the google chrome profile that I had previously to this new profile under the same browser. How do I sync this? I hit sync and nothing changed. I am signed in and I can not figure out how to get the browser profile to sync with this new profile under one browser. I really hate how Firefox named both of these Profiles because it is extremely hard to explain this situation.

Hello ,

It's seems my acount lost everything after i reset the password , now i don't have my booksmarks anymore and i don't have all my saved password it apper as new acount

Thanks Hussein

I logged out of my Firefox account, then reformatted my PC.

After reinstalling Windows 11, I installed Firefox on the PC computer.

When I signed in to Firefox, I expected to see my saved tabs just like I had seen them before. There is no sign of any of my previous tabs.

All my previous Shortcuts and Bookmarks are all fine.

How do I restore the previous tabs?

Firefox won't sync anything since a while back, maybe since two months back, I am unable to force sync. Clearing cashe, uninstalling the app, relogging both phone and pc, neither of these syncs bookmarks across the devices. I am able to send tabs in-between the devices. Biggest issue is I can't save bookmarks on one device and expect them to be available on my other device Nokia 7.2

As in subject ... None of my bookmarks (for instance) in my previous browser on an other computer will show up. I have tried to manually sync but nothing happens ...

Best, Johan

I moved to the Firefox flatpack after the Debian version couldn't display the code inspector/ web developer tools anymore (it was blank amid other likely javascript-based rendering errors). I only include this context in case some one else has the issue and searches for it.

I want to sync all my tabs from the Debian version to the flatpack version and similar to this solved issue I cannot access those tabs from the firefox view. However I am also unable to access these tabs from the sidebar. I am only able to access these tabs from the account menu but this would have me open each tab individually which is not feasible for me.

Is there a way to fix the "Check your internet connection If you’re using a firewall or proxy, check that Firefox has permission to access the web." error that comes up in both the Tabs from other devices sidebar and Firefox View menu?

after reinstalling the OS, Firefox stopped synchronizing most of the data. Bookmarks were not transferred, and passwords and extensions were transferred less than half

non my my bookmarks and passwords are on my firefox and i reformatted my pc, i have never had a issue like this ever, and yes im signed into the same email i have always used and didnt do anything different